Complaints

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most. We believe...

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most. We believe...

With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40 million customers get more from their money. So far, we have 10,000 people working around the world, from our great offices or remotely, on our mission. We want brilliant people that love building great products, love redefining...

With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40 million customers get more from their money. So far, we have 10,000 people working around the world, from our great offices or remotely, on our mission. We want brilliant people that love building great products, love redefining...

With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40 million customers get more from their money. So far, we have 10,000 people working around the world, from our great offices or remotely, on our mission. We want brilliant people that love building great products, love redefining...

**Our Story** **Hello there. We’re Zopa.** - We began our journey in 2005 with the drive to deliver customer-first financial products. Fast forward to 2020, we shifted gears and became a digital bank, leveraging our customer knowledge, money expertise and technical agility to forge ahead. Our diverse team is united by a mission to create simple, fair and...

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

**Job Title: Complaints Administrator** **Work Pattern: 35 Hours a week** **Contract: Asap start** **Location: NW1 0DL** **Pay Rate: £20 p/h Umbrella** Service Care Solutions are looking for a Complaints Administrator on behalf of our client in Camden. You will work closely with the customer experience coordinator team to resolve customer complaints and...

My client, a social housing provider, seek an experienced Complaints Lead to start an ongoing temp booking asap. Role purpose:To manage a case load of resident complaints relating to a variety of different housing issues that may arise. Liaise with complainants, contractors and different business streams within Peabody to deliver effective, customer...

**Job title - **Complaints Investigator **Location -**London W5 5TL **Contract - **Temp Ongoing **Hours** - 35 Hours Hybrid role **The Role Summary** Our client is looking for a Complaints Investigator to be responsible for investigating and resolving all stages of complaints in a fair and impartial manner. **Your key duties within the role will...

Complaints Manager Start Date: ASAP Contract: Initially 3 months Hourly Rate: £35ltd per hour Job Summary This company is seeking a highly motivated and experienced Complaints Manager to join their team. As a Complaints Manager, you will be responsible for managing a team and dealing with senior managers on a regular basis. You will need to have...

MMP Consultancy are looking to recruit a Complaints Officer to join a Housing Provider based in London. **Duties**: - As Complaints Officer, deliver a fantastic experience to the customer who may have made a complaint by leading on complaints resolution from start to finish, communicating regularly with the customer throughout - Drive customer satisfaction...

**Complaint Handler** **Remote Working** **£19.80 per hour** **Temporary Position, up until March 2024** **Financial / Banking Complaints Experience Required.** Attention all experienced complaints handlers! Are you skilled in financial banking complaints and looking for a new opportunity to work from home? We have the perfect position for you. We...

**Complaints Officer**: The complaints officer will be required to investigate and respond to Stage 1 and Stage 2 Complaints, Leader Enquiries, Member Enquiries, FOIs, SARs and Ombudsman cases. Failure to provide this service will impact our services to residents, meeting statutory deadlines and escalation of complaints to Local Government...

A fantastic opportunity to work for one of Brook Street's Public Sector clients as a **Complaints Officer** has become available. This is a **full-time, temporary role** until the end of **June 2023**, and you will be required to work in the **Waterloo** office 1 day per week. You will be joining a dynamic team of 17 individuals to provide an effective...

Complaints Officer required for our public sector client to work Hybrid £18.76 per hour PAYE 6 months - possible extension Hybrid Working This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training. Take...

Complaints Officer required for our public sector client to work Hybrid £18.76 per hour PAYE 6 months - possible extension Hybrid Working This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training. Take...

The Position: To support the Complaints Manager in being the central point of contact for Arch Insurance International - Europe with regards to the recording, tracking, handling, and reporting of Complaints received by Arch during the normal course of business. For the avoidance of doubt, this covers Arch Managing Agency Limited (“AMAL”), Arch Insurance...

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

Complaints Officer required for our public sector client to work Hybrid £18.76 per hour PAYE 6 months - possible extension Hybrid Working This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training. Take...