Band 4 Prostate Cancer Pathway Coordinator

4 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
To provide a comprehensive and full ranging administration/co-ordination service for the Prostate Cancer Pathway. Working in conjunction with colleagues, service users and stakeholders to provide an efficient service.

It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users.

The post holder will be responsible for the day to day training and supervision of other administrators/co-ordinators and clerical support workers.

**Main duties, tasks & skills required**:
To ensure organisation of meetings, preparation of agendas and taking of minutes and transcribe formal minutes of meetings.
- To provide and receive complex information on a daily basis and to exercise initiative and judgement based on acquired knowledge and experience
- To provide a point of contact for stakeholders and service users ensuring that any language or other communication barriers are overcome
- Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce letters, presentations, reports and other relevant correspondence
- To develop and maintain an efficient individual filing system to include correspondence, reports, documentation relevant to the department
- Create databases to collect and monitor information to assist with the collection and provision of statistical data as required and the ability to extract, manipulate, analyse complex data sets and communicate them in an easy to understand manner
- To distribute and prioritise incoming mail, using judgement and experience to decide which documents require urgent action and which may be passed directly to other areas for action and information
- Receiving and dealing with telephone enquiries as appropriate

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good general education (eg GCSE English and Maths A-C GCSE Level 9-4
- Business Administration NVQ Level 3 or equivalent experience in an Administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer Service experience
- Experience of working in a Secretarial/Administrative role with a proven track record of problem solving
- Experience of working with a range of Microsoft Office Packages (eg Word, Excel and Outlook)
- Experience of using IT systems
- Good organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi-task
- Able to work to deadlines
- Plus knowledge of dealing with non-routine issues such as problem solving for an area of work

**Desirable**:

- Previous experience of transcribing formal minutes
- Experience of working in a busy environment
- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrate care and compassion
- Good inter-personal and communication skills
- Good organisational skills
- Ability to travel to multiple sites

**Disclosure and Barring Service Check**:

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