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Bookings Coordinator/administrator

3 months ago

Wickford, United Kingdom Aquatrac UK Ltd Full time

**Responsibilities**:

- **Answering of the phone and handling enquires**
- **Record keeping and system maintenance**
- **Booking of services and installation (UK based with some EU locations)**
- **Liaison with trade and retail clients**
- **Organising Accommodation for engineering team**
- **Invoicing using QuickBooks for service and install visits.**
- **Sending out service reminders and other marketing materials**
- **Assisting in delivery receiving and miscellaneous stock processes**
- **Assisting in the transfer of paper records to our new digital software**
- **Packaging up and posting parts when needed.**
- **Various administrative tasks**
- **Excellent Phone etiquette and communication skills**
- **Proficient in using office including word, Excel and Outlook**
- **Strong Organizational Skills with a keen attention to detail**
- **Previous experience in an administrative or office setting**
- **Previous experience with QuickBooks desired**
- **Previous experience with a CRM Software desired**
- **Ability to perform data entry accurately and efficiently**
- **Ability to multitask and prioritize effectively**
- **Strong problem-solving skill and ability to work under pressure**

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wickford: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (required)
- Administrative experience: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 22/12/2023
Expected start date: 20/05/2024