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Key Account Manager

4 months ago

Waltham Abbey, United Kingdom Mosaic Recruitment Ltd., Full time

Do you pride yourself on giving outstanding customer service? Are you an upbeat individual with the passion and drive to succeed?
**Salary £28,000-£30,000 plus performance bonus of approx. £3,000 depending on performance**
Hours 8-5pm Monday-Thursday (fully office based) in a relaxed office environment.
8-4pm Fridays
1 hour lunch
23 days holiday plus Bank holidays
Our client is a UK market leader in its industry
This role is 70% admin and customer service based. 20% upselling to existing clients and 10% liaising with the company's field-based team who drive new sales. You will initially be looking after 100-200 existing account portfolio which will rise once you gainexperience in the role.
**Duties**:

- Work with internal and external sales colleagues to drive customer growth and ensure continued development of new business pipeline
- need to be aware of the difference between cost price and sales pricing. This is desirable but not essential as training will be given.
- Manage customer pricing to deliver increased margins
- Provide internal sales support on administration, quotes, service and quality issues.
- Ensure orders are accurately captured and entry onto the CRM system to deliver daily service promise