e-commerce Key Account Manager

4 weeks ago


Waltham, United Kingdom Mars Full time

Job Description:

The Platforms Key Account Manager will sit in the European Platforms team and is tasked with developing and deploying a successful plan to achieve targets through close collaboration with various teams. They will have a comprehensive understanding of the platforms we partner with and support the overarching Platforms Vision and Strategy by executing agreed-upon plans effectively. The role involves P&L control and a focus on balancing growth and profitability  

What are we looking for?

  • Fluent in verbal and written English, additional languages are a benefit

  • Highly driven and motivated

  • Good understanding and passion for online business and the digital world

  • Experience in sales, especially in the FMCG industry and have a track record of delivering results

  • A natural communicator and exceptional at building networks both internally and externally

  • … And you love pets

What will be your key responsibilities?
  • Financial: supports delivery of in-year Platforms operating plan (AEP)

  • Financial: supports the Senior Platforms Key Account Manager and the Platforms Director in the S&OP+ cycle, including forecasting, trade investment management/accruals and risk and opportunities assessment

  • Business Growth: supports the Senior Platforms Key Account Manager and the Platforms Director in the identification, negotiation and onboarding of new platforms / partners

  • Product: executes the portfolio plan onto platforms (including the listing of new items and the on-going management of the portfolio to maximise best in class execution across all platforms), ensuring the portfolio offered is tailored to market and platform

  • Pricing/ promotion: work with the Market Strategy and Deployment (MS&D) team to maximise promotional sales and increase promo ROI by applying promotional guidelines

  • Merchandising: work with the MS&D and Marketing Centre of Excellence (CoE) teams­ to ensure best in class execution on site, with a particular focus on Content, Availability, Ratings & Reviews and Search Ranking

  • Activation: with the MS&D team to plan and deploy on-site campaigns across Platforms, ensuring best in class execution and budget management

  • Knowledge management: capture learnings and share best practice across both the Platforms team and wider Mars digital community

What can you expect from Mars?
  • Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.



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