National Accounts Sales Support
5 months ago
As National Accounts Sales Support you will be responsible for providing a high level of support to our key accounts, producers, and internal teams. You will be the first point of contact for enquiries and technical requests, as well as liaising internally and externally to generate reports on forecasts, invoicing, and media activity. You will also monitor and manage key customer systems, such as electronic invoicing, product information, and technical information upload and oversee the wine sample processes.
Additionally, you will also conduct regular reviews and analyses of key customer wine ranges, identifying key trends and Liberty Wines listings. Furthermore, you will assist with trip schedules and itineraries, and provide regular support at Liberty tastings, and at trade and customer wine events.
**About You**:
- Flexibility, proactivity, and responsiveness
- A team player who is keen to learn and take on responsibility
- An ability to organise, manage workload and prioritise tasks
- Strong communication skills
- Numeracy and computer literacy
- Keen attention to detail
- An ability to multitask and problem solve
- A good level of wine knowledge, preferably minimum WSET Level 2
- Proficiency in Microsoft Excel
- Previous experience in a sales support role a plus
- Other languages are an advantage
**What you can expect**:
Salary/package plus sales commission will be commensurate with experience as well as:
- 25 days holiday excluding public holidays increasing after 2 years service
- Holiday buying
- Personal bonus of up to 5% of salary, based on performance against key objectives
- Company pension scheme matching up to 5% of contributions
- 18 weeks enhanced maternity leave and 4 weeks paternity leave.
- Cycle to work scheme & Season ticket loan
- Employee Assistance Programme
- Travel insurance
- Employee wine discount
This is a permanent role and will be based out of our London office in Clapham.
Liberty Wines is Investors in people accredited and an award-winning company which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).
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