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Information Governance Compliance Officer
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Information Governance Compliance Officer
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Stoke-on-Trent, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full timeThe Information Governance Team are looking for a motivated and experienced Compliance Officer. To work as part of the wider team to ensure the annual completion of the Data Security and Protection (DSP) Toolkit for the CSU and our customers. Including but not limited to, the collection of evidence, supporting the delivery of training, spot checks and...
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Assistant Information Officer
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Information Governance Officer
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Macmillan Cancer Support and Information Assistant
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Cancer Support and Information Specialist
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Benefits Assessment Officer
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Benefits Assessment Officer
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Security Officer
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Access to Information Officer
2 months ago
The post holder will be responsible for processing Subject Access Requests (SARs) in line with the requirements of the Data Protection Act (DPA) 2018, Health Records Act (HRA) 1990, for processing Freedom of Information requests in line with the requirements of the Freedom of Information Act (FOI) 2000, and for processing requests made under the Environmental Information Regulations (EIR) 2004 on behalf of both the CSU and all
CSU customers who purchase this service from the CSU including (but not limited to) Clinical Commissioning Groups (CCGs), Independent Contractors and Private Contractors.
The post holder will be the first point of contact for Access to Information team, managing telephone enquiries, dealing with enquiries, liaising with other staff and teams as appropriate, allocating requests to relevant CCG/departments.
To be responsible for maintaining all electronic and manual filing systems in use by the team and updating databases as required, ensuring all documents are accurately and appropriately retained in accordance with NHS Records Management code of practice.
The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across
the Midlands and North West to make a difference - for our customers, patients and communities.
Offering a full range of professional services to clinical commissioning groups (CCGs), hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.
The Information Governance team supports multiple organisations all with differing needs and service requirements.
In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
Joining our inclusive and innovative team comes with a range of benefits including & agile working arrangements, pension scheme and generous annual leave allowance.
With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.
Triaging all requests received against previous requests which have been responded to, to avoid duplication of effort and repeat requests for information being made to customers. Provide advice, guidance, and interpretation for Access to Information requests.
To support the provision of the Access to Information service in line with the MLCSU procedure and thereby ensure compliance with legislative and NHS time limits.
Must have experience in a customer facing role/Freedom of Information administrative role. Demonstrable experience of analysing complex data and
presenting in a user-friendly format with experience of database
management. Able to work autonomously, prioritise and plan workload to meet statutory deadlines.