Access Sustainment and Enforcement Specialist

2 weeks ago

StokeonTrent, United Kingdom Hiring People Full time

Passionate, Creative, Equal, Empowering and Sustainable

Access Sustainment and Enforcement Specialist

Hours: 37 Hours per week - on a rota basis

Location: Head Office, Festival Park, Stoke on Trent with regular travel to our other sites

Salary: GBP27,663 per annum, (rising to GBP28,663, following successful completion of training)

Are you an experienced Housing Sustainment professional looking for a role within an Organisation that is at the heart of helping people to thrive? If so, this role may be for you. Since 1974, as a Registered Provider of Social Housing and Supported Accommodation we have been supporting those in need.

Our customers have a range of needs including mental health, addictions, learning disabilities, recent homelessness and debt and our support teams work with our customers to assist them to sustain their tenancy.

We are looking for an experienced Housing Sustainment professional to join our team at our Stoke on Trent Head Office. You will play a key role in delivering housing and support services to customers who have been referred through the Local Authority and other service providers, ensuring appropriate safeguarding protocols are adhered to.

Our Housing Sustainment and Enforcement Specialist provides expert advice in relation to customer related issues where existing support systems have failed to address issues such as rent arrears or anti-social behaviour and it is necessary for us to take more formal action.

Some of your Key Responsibilities will include:

  • Ensuring we comply with Housing/ASB legislation, Regulatory Compliance and Consumer Standards
  • Managing day-to-day housing enforcement activities, sharing technical and operational knowledge with colleagues
  • Dealing with escalated cases from the Housing Sustainment Team including Rent Arrears, Anti-Social Behaviour, Misuse of Properties and Abandonment of Tenancy
  • Preparing enforcement cases for court action where all informal approaches have failed to resolve the issue and presenting cases at Court where eviction notices and possession orders are required
  • Executing evictions in collaboration with Bailiffs
  • Ensuring Landlord obligations in relation to all properties are met (such as Gas Safety/Electrical Certification and Fire Prevention) especially within communal areas and raising actions to correct identified issues when inspecting properties

What You will need:

  • Previous Experience in a Housing Enforcement role with a Registered Social Landlord or similar organisation
  • Experience working with the needs of our customer group; including but not limited to those with Learning Disabilities, Entrenched Homelessness, Mental Health, Drug and Alcohol Dependencies, dual diagnosis.
  • Demonstrable experience in managing and resolving rent arrears, property condition, abandonment/non-engagement with support services, anti-social behaviour and similar issues within a Registered Social Landlord organisation or similar
  • A professional housing related qualification (e.g. HNC Level 3/4) and/or corporate membership of the Chartered Institute of Housing
  • An awareness of Building Safety Legislation and Landlord obligations
  • GCSE Maths and English (Grade C or higher)
  • A full driving licence and access to a vehicle insured for business use

We Offer the Following Benefits:

  • Flexible working (with a regular office presence)
  • 27 days annual leave in addition to public holidays
  • Excellent learning and development opportunities
  • Contributory pension scheme
  • Occupational sick pay
  • Healthcare cash plan

To apply please visit the Brighter Futures Website.

The closing date is 20th September 2024 with interviews to follow.

We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.

  • Tenancy Enforcement and Sustainment Professional

    5 days ago

    Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity:Housing Officer (Temporary) Position:Housing Officer Contract:Temporary, ASAP 3 Month Contract Possibility of Extension:Yes, based on performance Pay Rate:£16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:17:00 Location: Job Purpose:Deliver a high-quality tenancy management service to tenants, ensuring...

  • Tenancy Enforcement and Sustainment Professional

    5 days ago

    Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity:Housing Officer (Temporary)Position:Housing OfficerContract:Temporary, ASAP 3 Month ContractPossibility of Extension:Yes, based on performancePay Rate:£16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:17:00Location:ST4 1RNJob Purpose:Responsible for delivering a high-quality tenancy management service to tenants,...

  • Environmental Enforcement Officer

    3 months ago

    Newark-on-Trent, United Kingdom District Enforcement Ltd Full time

    Do you enjoy working outdoors, helping people and care about your community? Do you value personal integrity and seek to challenge anti-social behaviour? Do you have excellent interpersonal skills, having worked in a security, civil enforcement, as a traffic warden or in a customer service role previously?_ If yes, then you could be working alongside Newark...

  • Tenancy Enforcement and Sustainment Professional

    5 days ago

    Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity:Housing Officer (Temporary)Position:Housing OfficerContract:Temporary, ASAP 3 Month ContractPossibility of Extension:Yes, based on performancePay Rate:£16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:17:00Location:ST4 1RNJob Purpose:Responsible for delivering a high-quality tenancy management service to tenants,...

  • Tenancy Enforcement and Sustainment Professional

    5 days ago

    Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity:Housing Officer (Temporary)Position:Housing OfficerContract:Temporary, ASAP 3 Month ContractPossibility of Extension:Yes, based on performancePay Rate:£16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:17:00Location:ST4 1RNJob Purpose:Responsible for delivering a high-quality tenancy management service to tenants,...

  • Housing Sustainment Specialist

    3 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brighter Futures Full time

    About the Role:We are seeking an experienced Housing Sustainment professional to join our team at Brighter Futures. As a key member of our support team, you will play a vital role in delivering housing and support services to customers who have been referred through the Local Authority and other service providers.Key Responsibilities:Manage day-to-day...

  • Housing Sustainment Specialist

    3 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brighter Futures Full time

    About the Role:We are seeking an experienced Housing Sustainment professional to join our team at Brighter Futures. As a key member of our support team, you will play a vital role in delivering housing and support services to customers who have been referred through the Local Authority and other service providers.Key Responsibilities:Manage day-to-day...

  • Sustainability Specialist

    3 months ago

    Stoke-on-Trent, United Kingdom Sibelco UK Limited Full time

    **Role**: The Sustainability Specialist will be part of a team responsible for the management of our UK land and mineral portfolio ensuring that we maximise the efficient use of our assets and secure future mineral supply and processing capabilities as part of our long-term mineral development plan. Reporting to the Sustainability Manager, we are looking...

  • Tenancy Sustainment Officer

    3 months ago

    Stoke-on-Trent, United Kingdom Adullam Homes Full time

    **Tenancy Sustainment Office**r** **Location: Stoke-on-Trent** **Salary £24,700 per annum** **Job Title**:Tenancy Sustainment Office**r** We have an opportunity for **Tenancy Sustainment Officer** **to join our organisation The **Tenancy Sustainment Officer** **will be based at our offices in **Stoke-on-Trent** **PURPOSE OF THE JOB** This is a key...

  • Immigration Enforcement

    3 months ago

    Stoke-on-Trent, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 348454**Salary**: - £34,350 - £41,035- National pay locations: £34350 - £36755. London (Croydon) pay location: £38350 - £41035. Additional allowances of 23.19% is applicable on this role (see Further Information for more details).**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business...

  • Enforcement Agent

    7 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hero Recruitment Limited Full time £40,000 - £90,000

    Debt Recovery Specialist - Self-Employed Opportunity**About Hero Recruitment Limited**We are a leading recruitment agency specializing in judicial debt collection and recovery. Our company is dedicated to providing excellent service to our clients and customers.**Job Summary**We are seeking a self-employed Enforcement Agent to join our team. As a...

  • Graduate Sustainability& Compliance Executive

    3 months ago

    Stoke-on-Trent, United Kingdom Graduate Recruitment Bureau Full time

    Joining a market-leading company who are specialists in their field with over 90 year's industry experience, you will kick-start your graduate career in sustainability and compliance. Taking ownership for the company's sustainability initiatives, you will play a crucial role in ensuring that the business is adhering to its environmental goals. You'll be...

  • Team Leader

    3 months ago

    Stoke-on-Trent, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 343597**Salary**: - £34,350 - £36,755**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - HO - Immigration Enforcement - Foreign National Offender Removal Command**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs...

  • Self-Employed Enforcement Agent

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Marston Group Full time

    Job Summary:We are seeking a highly motivated and self-disciplined Enforcement Agent to join our team at Marston Group. As a self-employed Enforcement Agent, you will be responsible for recovering monies on behalf of taxpayers, businesses, and individuals through ethical and integrated court order compliance.Key Responsibilities:Recover monies through...

  • Housing Officer

    13 hours ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity: Housing Officer (Temporary)Position: Housing OfficerContract: Temporary, ASAP - 3 Month ContractPossibility of Extension: Yes, based on performancePay Rate: 16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00Job Purpose:As a key member of the i-Jobs team, the successful candidate will be responsible for...

  • Housing Officer

    16 hours ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity: Housing Officer (Temporary)Position: Housing OfficerContract: Temporary, ASAP - 3 Month ContractPossibility of Extension: Yes, based on performancePay Rate: 16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00Job Purpose:As a key member of the i-Jobs team, the successful candidate will be responsible for...

  • Computer Forensics Specialist

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Locke and McCloud Full time

    Job OverviewWe are seeking a highly skilled Digital Forensics Investigator to join our team at Locke and McCloud, a leading cyber security and information security staffing company.Key Responsibilities:Conduct thorough investigations and examinations of digital devices to gather evidence and support legal proceedings.Develop and implement effective...

  • Access Solutions Specialist

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Concept Resourcing Full time

    Job Summary:Concept Resourcing is seeking a highly skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for installing and configuring access solutions, providing reliable maintenance, repairs, and exceptional customer service to our clients.Key Responsibilities:Installation and Configuration: Install...

  • Housing Officer

    5 days ago

    Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity:Housing Officer (Temporary)Position:Housing OfficerContract:Temporary, ASAP 3 Month ContractPossibility of Extension:Yes, based on performancePay Rate:£16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:17:00Location:ST4 1RNJob Purpose:Responsible for delivering a high-quality tenancy management service to tenants,...

  • Housing Officer

    5 days ago

    Stoke-on-Trent, United Kingdom i-Jobs Full time

    Job Opportunity:Housing Officer (Temporary)Position:Housing OfficerContract:Temporary, ASAP 3 Month ContractPossibility of Extension:Yes, based on performancePay Rate:£16.26 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:17:00Location:ST4 1RNJob Purpose:Responsible for delivering a high-quality tenancy management service to tenants,...