Human Resources Officer

7 months ago

Norwich, United Kingdom Saffron Housing Trust Full time

We have an exciting opportunity for a Human Resources Officer to join the Human Resources Team to provide advice and high-level generalist HR support aligned to our People Strategy and to deliver excellent customer service across all HR functions.

**Key responsibilities include**:

- Deliver a comprehensive HR service across the organisation, including recruitment, learning and development and employee relations, ensuring compliance with employment law and policy.
- Maintain up-to-date, confidential employee records and support the development and implementation of a range of HR systems.
- Coordinate end-to-end recruitment and onboarding by drafting role profiles, advertising vacancies, and supporting with selection and offer processes.
- Advise and coach managers on the implementation of people policies and procedures across the full employee lifecycle including absence management, performance management, flexible working, disciplinary, grievance and reward.
- Provide administrative support for transactional people activities including processing forms, liaising with Payroll and drafting contracts, letters, and reports.
- Create regular reports and support with producing people analytics including monthly KPIs and annual survey.
- Arrange and attend meetings, hearings and appeals as required to support and advise managers on people matters.
- Ensure continued employee compliance including right to work checks, DBS, and essential learning records.
- Coordinate learning and development, including supporting managers to analyse training needs, monitor and evaluate the effectiveness of interventions, and arrange inductions for new starters.
- Please see the full Role Profile attached._

**Person Specification**

These are the essential (E) and desirable (D) skills, experience, knowledge and personal attributes that we are looking for:
**Qualifications**
- Educated to degree level or equivalent experience. (E)
- Minimum Level 3 CIPD qualified (Level 5 desirable) or equivalent experience. (E)

**Experience**
- Proven experience as an HR Officer or equivalent HR position. (E)
- Experience across a range of HR software and systems e.g. HRIS, LMS, ATS. (E).
- Experience of ensuring compliance in a regulated environment. (D).
- Record of developing and implementing improvements and change. (D).
- Design and delivery of learning or training. (D).

**Knowledge, Skills and Abilities**
- Good HR Systems knowledge. (E). (Access PeopleHR a particular advantage).
- Knowledge of best practice HR policies and procedures. (E).
- Problem-solving and analytical skills. (E).
- Excellent communication and interpersonal skills. (E).
- Understanding of current employment law and employee relations practices. (E).
- Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). (E).
- Knowledge of the housing sector. (D).
- Project management skills. (D).

**Personal Attributes**
- Minimum Associate membership of the CIPD or eligibility to attain. (E).
- Proactive and highly organised, with the ability to prioritise and work to deadlines with high levels of accuracy. (E).
- Flexible and adaptable. (E).
- Alignment with our organisational values - Professional, Accountable, Collaborative and Evolving. (E).
- Commitment to continuous professional development. (D).

INDMED

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

**At Saffron**

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our staff to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual

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