Quality Administrator

2 months ago

Aberdeen, United Kingdom Oceaneering Full time

Company Profile

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.
- Duties & Responsibilities
- Purpose- The primary purpose of the job is to process the Certification Packages required to ship Grayloc products to customers. Additional activities include the examination and filing of process reports and conduct of document control activity related to specific customer orders. Work also involves product inspection for specific received goods including examination and acceptance of associated certification. Quality Administrators are part of a dedicated team of personnel, whose primary job is to complete the day to day work involved in delivering department goals, supporting site goals and meeting business needs, including client requirements. Reporting directly to the Quality Manager and/or designated other they are an essential part of the team and process with responsibility for delivering standards expected and highlighting any areas of concern or opportunities to improve the business or any related operations. They must consistently provide high levels of internal and external customer service while taking full account of safety, accuracy, efficiency, time-frames, resources and priorities. They must work both as part of a team and individually to support management and our business needs including those related to Safety & the Environment, Quality, Teamwork & People, Customer Focus, Engagement, Continual Improvement, Excellence, Accountability, Ethics, Oceaneering Core Values and always adhering to Oceaneering's Life Saving Rules.- Functions- ESSENTIAL- Able to routinely work with some special assignments under moderate supervision.
- Able to resolve routine problems and refers complex issues to higher levels.
- Create and process Certificates of Conformance and associated certificate packages.- Provides customer service for the preparation/issuance of reports, and other documents as required- Prepares, releases control and distributes all customer data book deliverables- Examine received reports against stated criteria and file according to procedure
- Limited product inspection relating to specific goods including certificate examination and acceptance
- Respond to customer feedback on certification package issues and resolve
- Interact with web-based databases and operations portals to upload and download critical documentation
- Setup and maintain an appropriate document control process to track documentation throughout the product or service lifecycle in order to ensure customer requirements are met.
- Recommends and assists in the establishment of uniform procedures and practices- Define / identity, record, track and inform the Quality process the following:
- o Non conformances, in document control (compliance deviation on requirements, customer transmittal etc.),- o COPQ- Maintain the QMS system by reviewing, verifying, approving, and developing or facilitating the development of procedures, as necessary.- Eliminate waste of whatever form, to suggest the use of more environmentally friendly substances and practices and contribute to the continuous improvement of the environment and working culture.- Research and resolve Quality related problems as needed, seeking help as appropriate.- To aid Quality Manager to produce Reports and Metrics as/when requiredUndertake and/or assist with any other duties as and when required to support our business needs in accordance with the Company Health, Safety, Environmental and Quality Systems standards plus any other related site policies/procedures.
- Qualifications
- Qualifications
- To perform this job successfully, individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. where an academic qualification is listed any other achievement or experience of an equivalent nature may be considered. Reasonable accommodations, taking account of the business resources and job requirements, may be made to enable individuals with disabilities to perform the essential functions.- REQUIRED- High standard of literacy and numeracy in English language evidenced by secondary education
- Ability in problem solving resolution and prioritization of work
- IT competent & familiarization with Microsoft, Google and other related systems as required including Excel and Word

DESIRED
- Experience of working in an environment such as oil & gas products, automotive, medical

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