HR Officer

7 months ago


Birmingham, United Kingdom Midland Heart Full time

**The Role**
Our award-winning HR team is recruiting a HR Officer. Join us and you’ll be the go-to person for all HR and payroll queries, initial guidance, support and signposting in a fast-paced organisation that has high expectations

You’ll provide a full range of guidance, signposting, HR and payroll input and cross checking through our iTrent HR system. You will trouble shoot any issues as they arise, escalating issues based on a triage approach and work with colleagues to clear legislative, safeguarding and audit requirements.

In return, you’ll get the access to a range of development opportunities, including leadership development programmes, professional coaching and the opportunity to work with the wider HR function to further develop your skills
- You’ll hold a Level 3 CIPD qualification, CIPP qualification (Technician and above) or demonstrate equivalent experience.
- Strong administration skills with experience of processing a high volume of transactions.
- Customer focused approach with experience of taking ownership of and resolving customer queries.
- Experience of using a range of IT systems and programmes, with the ability to learn HR/payroll systems.
- The ability to work as part of the wider HR team and simply and effectively communicate HR information both verbally and in writing is key, as is a high degree of attention to detail and ability to triage high priority issues and act quickly.

This is a full-time permanent role, based at our Central Birmingham, Bath Row office - we’re a smart working organisation but this is a highly visible role to our internal customers, so you’ll need to be present in the office for most of the week, but we are also flexible to ensure you can meet and enjoy life’s challenges and opportunities throughout the year.

**Who are Midland Heart?** We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role._


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