Business Administration Assistant

3 months ago


Peterborough, United Kingdom Bonacia Full time

**About Book Printing UK**:
At Book Printing UK, we’re all about making our customers' print dreams come true. From personal memoirs to professional manuals and creative portfolios, we deliver top-notch printing services that cover a wide array of needs. Our dedication to exceptional customer service and quality production has cemented our spot as a trusted name in the printing industry.. Join us and be part of a team that celebrates creativity, innovation, and excellence.

**Role Overview**:
You’ll be the right-hand person to an experienced Account Manager who brings in the business. Your mission, should you choose to accept it, is to support them and ensure every client has a phenomenal experience with Book Printing UK.

**Key Responsibilities**:

- **Customer Service Hero**: Provide top-tier customer service and support.
- **Print Project Guru**: Handle customer inquiries and offer guidance on print projects.
- **Account Management Sidekick**: Assist in managing customer accounts and ongoing projects.
- **Admin Extraordinaire**: Perform a variety of administrative tasks to keep the team running smoothly.

**Database Dynamo**: Use our bespoke customer databases to track and manage orders.

**What We Offer**:

- Exposure to Sales: Dive into account management and soft sales in a real-world setting.
- Supportive Environment: Work in a friendly and supportive environment.
- Career Progression: Opportunities for growth within our company.
- Skill Development: Build core customer service skills that will shine in any career.

**What We’re Looking For**:

- **Positive & Pro-active**: Enthusiastic and eager to learn.
- **Organised & Efficient**: A multitasking wizard who meets deadlines.
- **Confident Communicator**: Comfortable interacting with customers and colleagues.
- **Fast-Paced Worker**:Thrives in a fast-paced environment and keeps cool under pressure.

**Additional Information**:
Contract: Full-time, permanent.

Working Hours: 37.5 hours per week.

**Salary**: £23,205 (£11.90 per hour).

If you’re ready to elevate your career in business administration and customer service and want to work in a fun and ambitious environment, we want to hear from you

**Job Types**: Full-time, Permanent

Pay: From £23,205.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- No weekends

Work Location: In person



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