Assistant Administrator
6 months ago
**Overview**:
We are seeking a highly organized and detail-oriented individual to join our team as an Assistant Administrator, the role is focused on sampling & deliveries.
As an Assistant Administrator on Sampling & Deliveries, you will play a crucial role in ensuring all of our sample orders and regular orders get processed and dispactched on time.
**Responsibilities**:
- Being organised and proactive in dealing with incomplete/late orders. After you have taken an order from a customer you will be responsible for adding it to our systems and checking that it has been shipped to the customer. We aim to anticipate issues before they become a problem for our customers (for example, noticing an order has not been delivered, chasing it up, and letting the customer know about any delay before they call).
- Placing orders on our order management system and on our supplier's order management systems.
- Building up a detailed knowledge of our product range so you are able to improve the process of orders and deliveries.
- Receiving and dispatching orders from many of our third-party courier companies. Ensuring packages are secured for re-delivery.
- Matching up samples to sample orders each day as they are received by postal services and booking in for dispatch on our system, plus the use of our franking machine.
- Ensuring post is franked correctly and dropped at the drop off point around the corner each day.
- Assisting the business with any other packaging needs for curtain orders from our in-house curtain workroom, if and when required.
**Skills**:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent written and verbal communication skills
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of basic clerical and administrative procedures
- Familiarity with phone etiquette and professional communication
- Ability to maintain confidentiality of sensitive information
This is a part time position of 3 hours per day Monday to Friday that can be fulfilled around the hours of 9:30am - 2pm with some degree of flexibility.
The general hours of business are from 8.30-4.30pm Monday to Friday.
We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.
**Job Types**: Part-time, Zero hours contract
**Salary**: £10.76-£11.19 per hour
Expected hours: 15 per week
**Benefits**:
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: Sampling & Deliveries
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