Sales and Customer Service Administrator

6 months ago


Accrington, United Kingdom THE GARDEN VILLAGE LTD Full time

The Garden Village design, develop and manufacture garden timber products right in the heart of Lancashire.

Our products are handmade by our team of highly skilled craftsmen, using only sustainable FSC® timber, chosen for its durability and natural beauty, creating quality products built to last.

We pride ourselves as the UK’s largest garden storage supplier, with a passionate team and excellent customer service at its heart.

We are looking for a Sales & Customer Service Administrator to join our established manufacturing business based in Blackburn.

**Job Specification**:
To provide a first-class customer service experience to customers, sales partners, and suppliers.

To ensure sales, product deliveries and customer service quality are maintained using best practice.

To support sales and marketing communication and content for social media platforms.

To provide administration support to internal teams, managers, and director.

**Job Tasks**:
Liaising with customers and sales partners resolving queries, payment processing and problem solving

Providing the manufacturing team with daily production lists

Send marketing communication to all customers and sales partners to encourage new business with the ability to use social media for impressions and brand awareness

General office duties such as managing internal documentation, processing, filing, invoices and supporting data for management reports.

**Personal Attributes**:
Excellent sales, customer focus and customer experience skills are essential for this role

Must have excellent communication skills, especially oral and written grammar, vocabulary, spelling, and punctuation.

Confident and self-motivated with natural enthusiasm and a positive attitude with the ability to work to deadlines

Must have excellent interpersonal, time-management, and problem-solving skills

Understanding and knowledge of sales marketing and social media platforms

Comfortable working independently and as part of a team

**Job Types**: Permanent

Working Days Flexible: Min 4 days per week

**Benefits**:
Employee discount

On-site parking

**Job Types**: Part-time, Permanent

Pay: £11.50 per hour

Expected hours: 25 per week

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: S&CS1


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