Claims Handler

3 months ago


Solihull, United Kingdom Veezu Assist Full time

Veezu are looking for 2x experienced Claims Handlers to join our Veezu Assist team based in Solihull. This is an exciting opportunity to join a fast growing and award-winning company on a full-time, permanent basis. This role is suitable for someone who has claims handling experience or has worked within a similar role.

**You will be responsible for supporting customers in relation to claims handling, providing exceptional customer service and high levels of administration. Your main responsibilities will include**:

- Manage key relationships, including those with external customers and business partners in addition to various internal departments with which you will work closely
- Oversee debt recovery for any complex or old claims over 60 days, as well as own claims
- Manage each individual claim from First Notice of Loss (FNOL) to completion ensuring speed and efficiency of information
- Remain compliant with MOJ, DPA, ABI, MIB as is required by law where applicable and company procedures.
- Liaise with all parties involved including client driver, TP driver, relevant insurance companies, witnesses and any other applicable parties.
- Provide high quality customer service with an awareness and understanding of customer requirements.
- Oversee the management of location fleet
- Ensure all claims are handled efficiently from our claims handling system, Eclipse Proclaim
- Recommend solicitors to clients, as appropriate
- Deal with on
- and off-hires where necessary and regularly check vehicles as required.
- Accurately input data onto relevant computer database i.e. Eclipse Proclaim
- Advise Claims Manager of Health & Safety issues

**Our expectations of you...**
- Experience gained within the Insurance Industry and / or Motor Claims
- Motor claims/credit hire knowledge
- Honesty and a knowledge of industry regulation and legislation
- Knowledge of complaints and referral procedure
- Exceptional attention to detail and organisation skills
- Ability to effectively manage conflicting deadlines
- Excellent communication skills both written and verbally
- Ability to work under pressure in a fast-paced environment

**WORKING HOURS**
- Working hours: Monday - Friday, 09:00 - 17:00
- 40 hours per week

**Employee Benefits**:

- 28 days paid annual leave
- Monthly pay
- Free onsite parking
- Workplace Pension
- Enhanced sick pay
- Access to our employee perks, wellness & recognition platform provided via ‘Perk Box’
- Employee Assistance Programme: access to a 24/7 helpline providing employees and their partner and dependants with professional support, guidance and counselling when they need it the most.
- Learning & development opportunities to help you progress in your career

**Why Veezu?**

Veezu is the UK’s #1 hyperlocal, multi region private vehicle hire provider. We provide efficient, safe and easy ways for people to travel, combining the reliable knowledge of experienced local Driver Partners with advanced consumer technology. Focused on local passenger needs we deliver over 1.5 million journeys per month, keeping our towns and cities moving safely and efficiently.

Not only does Veezu create amazing journeys for its passengers, but we also strive to ensure that our colleagues have amazing journeys in their careers.

**Veezu Values, because we**:

- Do the right thing._
- Make it simple._
- Are bold. Think differently._
- Together, we create amazing journeys._

**At Veezu we believe in creating amazing journeys for all our colleagues. To start your journey with us, click ‘apply’ now**
- *Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process. If you start employment with us, you will be asked to engage in the formal DBS checking process._

**Job Types**: Full-time, Permanent

Pay: Up to £24,500.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


  • Claims Handler

    6 days ago


    Solihull, Solihull, United Kingdom Davies Group Full time

    Job Summary:We are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team in Solihull. As a Claims Handler, you will be responsible for communicating with parties involved in car accidents, gathering information, and managing a caseload of claims.Key Responsibilities:Communicate with parties involved in car...

  • Claims Handler

    9 hours ago


    Solihull, Solihull, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and organized Claims Handler to join our Vehicle Replacement Group team in Solihull, Birmingham. As a Claims Handler, you will play a crucial role in managing a caseload of claims, communicating with parties involved in car accidents, and gathering information for processing and assessing claims.Key...

  • Claims Handler

    3 months ago


    Solihull, United Kingdom Sayjo Full time

    **A Claims Handler with motor claims experience is required for a unique service provider.** This is a new permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week. This is within a busy office setting, working within a team of 5...

  • Claims Handler

    3 months ago


    Solihull, United Kingdom Sayjo Full time

    **A Claims Handler with motor claims experience is required for a unique service provider.** This is a permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week. This is within a busy office setting, working within a team of 5 ensuring...

  • Motor Claims Handler

    2 months ago


    Solihull, United Kingdom IPS Group Full time

    **Salary**: Up to £24500 per annum + + Benefits - **Location**: Solihull, West Midlands - **Job reference**: 152610_1700249569 A well established Insurance business has a new opportunity to join them in their close knit claims team as a Motor Claims Handler focusing on the credit hire element of the motor claim process. As a Motor Claims Handler you will...


  • Solihull, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Claims Handler Solihull Up to £35,000 The Opportunity I'm excited to be working with a thriving independent Brokerage based in Solihull looking to grow. Their company ethos is that work becomes easier when everyone helps each other which has created a lovely culture where no one is afraid to ask for help and everyone feels...

  • Claims Handler

    3 months ago


    Solihull, United Kingdom Veezu Full time

    **About Veezu** Veezu is the UK's fastest-growing taxi and private hire technology platform connecting thousands of driver-partners with millions of passengers. Veezu helps keep our towns and cities moving safely and efficiently by bringing together people, tech and transportation. Focusing on local transportation needs, we use our expertise and experience...


  • Solihull, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Claims HandlerSolihull Up to £35,000The OpportunityI'm excited to be working with a thriving independent Brokerage based in Solihull looking to grow. Their company ethos is that work becomes easier when everyone helps each other which has created a lovely culture where no one is afraid to ask for help and everyone feels supported.They are looking...


  • Solihull, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Claims HandlerSolihull Up to £35,000 The OpportunityI'm excited to be working with a thriving independent Brokerage based in Solihull looking to grow. Their company ethos is that work becomes easier when everyone helps each other which has created a lovely culture where no one is afraid to ask for help and everyone feels supported.They are...

  • Claims Handler

    3 months ago


    Solihull, United Kingdom Veezu Assist Full time

    Veezu are looking for 2x experienced Claims Handlers to join our Veezu Assist team based in Solihull. This is an exciting opportunity to join a fast growing and award-winning company on a full-time, permanent basis. This role is suitable for someone who has claims handling experience or has worked within a similar role. **You will be responsible for...

  • Claims Handler

    3 hours ago


    Solihull, Solihull, United Kingdom Davies Full time

    About the RoleWe are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team at Davies. As a Claims Handler, you will play a crucial role in managing a caseload of claims, communicating with parties involved, and gathering information for processing and assessment.Key ResponsibilitiesManage a caseload of claims,...

  • Claims Handler

    24 hours ago


    Solihull, Solihull, United Kingdom Davies Full time

    About the RoleWe are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team in Solihull, Birmingham. As a Claims Handler, you will play a crucial role in managing a caseload of claims, communicating with parties involved in car accidents, and gathering information for processing and assessing the claim.Key...


  • Solihull, United Kingdom Davies Group Full time

    Third-Party Capture Claims Handler Birmingham, B37 7HG Full-Time 37.5 hours per week Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but...


  • Solihull, Solihull, United Kingdom Get Recruited (UK) Ltd Full time

    Job Title: Commercial Claims HandlerJob Type: Full-timeLocation: SolihullJob Description:We are seeking an experienced Commercial Claims Handler to join our team at Get Recruited (UK) Ltd. As a Commercial Claims Handler, you will be responsible for efficiently handling commercial insurance claims from initiation to resolution.Key Responsibilities:Investigate...

  • Claims Handler

    2 months ago


    Solihull, West Midlands, United Kingdom Davies Full time

    Third-Party Capture Claims Handler Birmingham, B37 7HG Full-Time 37.Reward platform – discounts for over 800 retailers ~25 days holiday including UK bank holidays (rising with service plus option to purchase up to 5 extra days a year!) ~ Development, training, and professional qualifications Davies Group are looking to recruit a Third-Party Capture...

  • Claims Handler

    2 months ago


    Solihull, West Midlands, United Kingdom Davies Full time

    Third-Party Capture Claims Handler Birmingham, B37 7HG Full-Time 37.Reward platform – discounts for over 800 retailers ~25 days holiday including UK bank holidays (rising with service plus option to purchase up to 5 extra days a year!) ~ Development, training, and professional qualifications Davies Group are looking to recruit a Third-Party Capture...


  • Solihull, Solihull, United Kingdom Get Recruited (UK) Ltd Full time

    Job Summary:We are seeking a highly skilled Commercial Claims Handler to join our team at Get Recruited (UK) Ltd. As a Commercial Claims Handler, you will be responsible for efficiently handling commercial insurance claims from initiation to resolution.Key Responsibilities:Investigate and assess claims to determine coverage, liability, and settlement...


  • Solihull, United Kingdom Davies Full time

    Third-Party Capture Claims Handler Birmingham, B37 7HG Full-Time 37.5 hours per week Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...


  • Solihull, Solihull, United Kingdom Davies Full time

    About the RoleWe are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team at Davies. As a Claims Handler, you will play a crucial role in managing a caseload of claims, communicating with parties involved, and gathering information for processing and assessment.Key ResponsibilitiesManage a caseload of claims,...


  • Solihull, Solihull, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and organized Claims Handler to join our Vehicle Replacement Group team in Solihull, Birmingham. As a Claims Handler, you will play a crucial role in managing a caseload of claims, communicating with parties involved in car accidents, and gathering information for processing and assessing claims.Key...