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Claims Handler

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Solihull West Midlands, United Kingdom Davies Full time

Third-Party Capture Claims Handler Birmingham, B37 7HG
Full-Time 37.Reward platform – discounts for over 800 retailers
~25 days holiday including UK bank holidays (rising with service plus option to purchase up to 5 extra days a year)
~ Development, training, and professional qualifications


Davies Group are looking to recruit a Third-Party Capture Claims Handler to work within our Vehicle Replacement Group team in Solihull, Birmingham. At Davies , we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.

Communicating with parties involved in car accidents and gathering information for the purposes of processing and assessing the claim
Managing a caseload of claims to plan telephone contact and updates with the client, the insurance company and other third parties involved in the claim
Keep quality records of the history and up to date position of claims awaiting hire decisions or hire arrangements
Provide advice to client regarding the claim and any additional services offered by the business
Comply to all technical and regulatory processes and procedures

A good overall ability with technology including Microsoft office packages
Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

Davies is a community of outstanding people. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.

We make an impact in our communities.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.

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