Claims Handler

**A Claims Handler with motor claims experience is required for a unique service provider.** This is a new permanent role to engage with drivers to understand cases, claims, queries and supporting them from incident to completion. This claims handler role is office based 5 days a week.

This is within a busy office setting, working within a team of 5 ensuring the best claims handling service and fleet service support for both internal drivers and external parties.
- The duties involve:_
- Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities.
- Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager.
- Manage key relationships with all parties including external and internal.
- Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system.
- Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement.
- Debt recovery for claims including complex and aged.
- Support with general fleet location and hire vehicles.
- Recommend solicitors as appropriate

**We are looking for**:

- Motor claims insurance sector experience
- Claims handling database / software experience such as Eclipse Proclaim
- Knowledge and training on FCA, MOJ or other relevant compliance
- Outstanding communication and administration skills
- Most importantly, empathy, understanding and great communication skills

**The details**:

- Hours of work 9:00-5:00pm Monday to Friday.
- Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company.
- There is free parking next to the offices.
- Great perks and benefits.

To apply, send your full CV today to Louise at Sayjo Recruitment and we will aim to respond within 48 hours.

**Job Types**: Full-time, Permanent

**Salary**: From £24,500.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Solihull Claims