Claims Handler

6 days ago


Solihull, Solihull, United Kingdom Davies Full time
About the Role

We are seeking a highly motivated and organized Claims Handler to join our Vehicle Replacement Group team at Davies. As a Claims Handler, you will play a crucial role in managing a caseload of claims, communicating with parties involved, and gathering information for processing and assessment.

Key Responsibilities
  • Manage a caseload of claims, prioritizing tasks and deadlines to ensure timely resolution
  • Communicate effectively with clients, insurance companies, and other third parties involved in the claim
  • Keep accurate and up-to-date records of claim history and progress
  • Provide advice to clients on claim status and additional services offered by the business
  • Comply with all technical and regulatory processes and procedures
Requirements
  • Previous experience in a busy administration or customer services role
  • Proactive problem-solving skills and ability to organize workload
  • Quick learner with a natural ability to understand processes and technical information
  • Background in an insurance or credit hire business an advantage
  • Good overall ability with technology, including Microsoft Office packages
  • Good standard of education
About Davies

Davies is a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. We specialize in professional services and technology, working in partnerships with leading insurance businesses. Our values include being dynamic, innovative, and connected, and we strive to make a positive impact in our communities.


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