Administration Assistant

3 months ago

Birmingham, United Kingdom NetWatch Global Full time

ONLY APPLICATIONS WITH COVERING LETTERS & FULL EDUCATION HISTORY INCLUDING GRADES ACHIEVED WILL BE CONSIDERED

Covering letters should detail your interest in the company and position, and why you are a good fit.

**Job Details**

We are a growing open-source investigation company based in the heart of Birmingham looking for an enthusiastic and efficient Administration Assistant to join our team. You will be provided with full training and ongoing support to help you settle into this role.
- Monday to Friday
- Full-time 35 hours per week
- £20,500 per year salary
- Start Date: As soon as possible

OPPORTUNITY TO PROGRESS: Several of our previous administration assistants have progressed into senior administrator or analyst roles within the company, therefore this role may also interest those who are looking to get their foot on the ladder in the world of open-source intelligence.

BENEFITS INCLUDE: flexitime, remote working opportunities, on-site gym, employee benefits programme, company pension scheme, qualification and training opportunities, regular team social events, cycle to work scheme, casual dress.

**The Organisation**

NetWatch Global is the largest and most successful open-source investigation company in the UK. We specialise in providing powerful and actionable intelligence which clients either rely on to make effective decisions or as evidence in court. NetWatch analysts assist in a range of areas from identifying new witnesses that the police are unaware of, to proving the true scale of a claimant’s injuries for insurance clients, or even cracking large counterfeiting networks for FMCG partners.

The launch of our Rapid Police Reports (RPR) System in October 2020 has proven highly successful and has grown at an exponential rate. We are looking for an Administration Assistant to join our company to help with the day-to-day running of this service as well as providing effective administrative support to the wider company.

As an Administration Assistant, your key responsibilities will include those listed below, although this is not an exhaustive list:

- Responsible for logging new instructions from clients to our database system
- Conducting quality assurance checks to ensure data is inputted correctly.
- Issuing cheques and chasing payments to and from external organisations.
- Assisting our analyst team with writing basic reports and letters in relation to ongoing or completed investigations.
- Supporting colleagues and the wider administration team whenever necessary.

**Requirements**:

- 3 x A Levels C or above or equivalent required
- 5 x GCSE at C or above or equivalent, including Maths and English required
- 2 Years office-based experience required
- Ability to adapt to using new database systems
- Competent at utilising MS Office
- Excellent communication skills and confidence in dealing with clients over the phone
- Strong organisational skills and the ability to adapt, re-prioritise and multi-task with ease
- Strong sense of accuracy and attention to detail
- Positive attitude
- Honesty and Integrity

Recruitment is ongoing until the position is filled

**Salary**: £20,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Gym membership
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Please explain your interest in and suitability for the role in 2-3 sentences

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Office: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: AANW0823

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