Administrative Assistant

7 months ago


Birmingham, United Kingdom Visioncare At Home Full time

Responsibilities:

- Provide administrative support to ensure efficient operation of the office
- Answer and direct phone calls in a polite and professional manner
- Type and distribute correspondence, memos, and forms
- Maintain filing systems, both electronic and physical
- Perform data entry tasks to input and update information accurately
- Assist in the preparation of regularly scheduled reports
- Coordinate meetings, appointments, and travel arrangements for staff
- Manage inventory of office supplies and place orders when necessary
- Handle sensitive information in a confidential manner
- Perform other administrative duties as assigned

**Skills**:

- Strong clerical skills with attention to detail
- Excellent phone etiquette and customer service skills
- Proficient in typing and computerized systems
- Organizational skills with the ability to prioritize tasks effectively
- Previous administrative or office experience preferred
- Data entry accuracy and speed

Vision Care at Home are a domiciliary opticians who have branches in Newcastle, Scotland, Manchester, Yorkshire & Birmingham.

We are currently looking for an Administrative Assistant to join our ever expanding team in Birmingham.

Main duties & responsibilities:

- Answering and making calls to customers, handling any queries they have.
- Filing and administration tasks
- Processing Nhs and private sales through our system
- Ordering spectacles/lens prescriptions for customers
- Arranging spectacle deliveries
- Skills required:

- Good administration
- Skills Problem solving
- High level of customer service Organisation
- Punctual

Pay: £15,530.72-£21,670.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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