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Administration Assistant

4 months ago

Leicester, United Kingdom Tokio Marine HCC Full time

**Job Title**:
Administration Assistant - 12 Month FTC

**Location**:
Leicester**Contract Terms**:
Full Time - 12 Month FTC - 37.5 hours per week

**About us***:
We’re business insurance and employment status enthusiasts. We get a kick out of simplifying the complex world of compliance and turn it into easy to understand advice for self-employed business owners. Through our insurance lines, tax specialism, and SaaS products, we ensure thousands of self-employed workers can provide their services safely and compliantly.
- Based in our purpose-built office in rural Leicestershire with countryside views, you will be part of a growing, sociable team with plenty of events and celebrations (we are rarely short of a few snacks in the office). We are currently operating a flexible working policy which enables you to work from home two days a week and we have the opportunity to get involved in local environmental projects, volunteering days, and other optional activities.**About the role**:
Covering a period of maternity leave, you will be providing administrative support to the Contracts & Status Team and wider Commercial Services Department.

***

**Responsibilities**:
- To assist with the collection of information and documentation required from clients.
- Assisting with onboarding new clients.
- To maintain records in relation to work instructions received from clients.
- To maintain the team’s tasking database and allocation of incoming work instructions to team members.
- Assist with the chasing of clients as part of the team’s credit control process.
- To handle post and other correspondence, scanning and filing documents received from clients and ensuring that these are distributed to the appropriate team members.
- To cover telephone lines and online chat.
- To perform other administrative tasks as required by the team.
- To support the consultancy team, insurance claims function, and wider Commercial Services Department by performing administrative tasks as required.

**Key Requirements**:
**Essential**
- Attention to detail
- Organisational skills
- Experience in the use of Microsoft suite
- The ability to work under pressure and to tight deadlines
- Good telephone manner

**Desirable**
- Previous experience in an administration role

**Key Benefits**:

- Hybrid working options
- Non-contributory pension
- Funded private healthcare
- 25 days holiday (plus bank holidays)
- Wellbeing allowance
- Free parking

*