Customer Service Representative

6 months ago


Prescot, United Kingdom Raven Vision Full time

Are you a personable and dedicated individual who thrives on delivering exceptional customer experiences? Join our team as a Customer Service Representative in a front-facing role, where every interaction is an opportunity to make a positive impact.

**Customer Service Representative Duties**
- **Customer Interaction**: Engage with customers in a welcoming and friendly manner. Listen actively to their queries, concerns, and needs, and provide accurate and relevant information.
- **Inquiry Handling**: Address customer inquiries about products, services, pricing, promotions, and policies. Offer clear and concise explanations to ensure they understand the information provided.
- **Issue Resolution**: Effectively resolve customer complaints or problems. Analyse situations, identify solutions, and take appropriate actions to rectify issues in a timely and satisfactory manner.
- **Product Knowledge**: Develop a deep understanding of the products or services your company offers. This includes features, benefits, specifications, and compatibility, allowing you to provide informed recommendations to customers.
- **Upselling and Cross-Selling**: Identify opportunities to suggest complementary products or services that meet the customer's needs. Present these options in a non-pushy and informative manner.

**Customer Service Representative Requirements**:

- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Ability to handle high call volumes and work in a fast-paced environment
- Previous customer service experience preferred
- Ability to work well in a team-oriented setting

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Customer Service Representative and be part of a dynamic organization dedicated to delivering outstanding service to our valued customers.

**Salary**: £22,089.46-£24,167.63 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Prescot, United Kingdom Omni RMS Full time

    **Customer Service Representative** **Permanent, part-time** - **Hours: Part time shift work 20hrs per week**_ **Location: Liverpool L35 5DR** We are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Liverpool. The customer service representative will provide a variety of administrative duties...


  • Prescot, United Kingdom D Sales Promotions Full time

    Job Title: Customer Service/Sales Representative We are a dynamic and innovative marketing firm dedicated to delivering exceptional face-to-face experiences to our clients and their customers. We believe in the power of personal connections and are committed to providing top-notch service to our clients while fostering a positive work environment for our...


  • Prescot, United Kingdom MCG Construction Full time

    MCG Construction are looking for a Customer Services Representative for the Prescot, Liverpool area. This is a Permanent role with Part-Time hours only. 20 hours per week on a variable shift pattern, working between 8am to 6pm Monday to Sunday. Essential Qualifications/Skills: - Previous administration experience - Excellent telephone manner - Excellent...


  • Prescot, Knowsley, United Kingdom Tesco Full time

    About the CompanyTesco's vision is to become every customer's favourite way to shop, whether they are at home or on-the-go. Our core purpose is 'Serving our customers, communities and planet a little better every day'. This means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the...


  • Prescot, United Kingdom Churchill Recovery Solutions Full time

    **Hello, we're CRS** **and our team is growing!** We’re a great bunch of people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life. We're here to help people get on top of their debts, by acting as the point of contact for customers...


  • Prescot, Knowsley, United Kingdom Tesco Full time

    About This OpportunityBecome a vital part of our retail team and contribute to making a positive impact on our customers' lives. At Tesco, we believe in creating a welcoming environment where everyone feels valued and included. As a Sales Assistant - Phone Shop, you'll be working closely with customers to understand their needs and provide them with...


  • Prescot, Knowsley, United Kingdom The Entertainer Full time

    We are seeking a Customer Experience Representative to join our team at The Entertainer in Prescot Tesco Extra. As a key member of our sales team, you will play a vital role in delivering an exceptional shopping experience for our customers.You will be responsible for maintaining a high level of product knowledge, recommending products to customers, and...


  • Prescot, United Kingdom Direct S Marketing Full time

    **Job Title: Customer Service/Sales Assistant** **Company Overview**: D S Promotions is a dynamic and innovative **direct sales and marketing company **based in the North, UK working with international brand clients. (Sky, Shell, British Heart Foundation, Hello Fresh, British Red Cross, Amnesty Int. to name just a few..) It is dedicated to delivering...


  • Prescot, United Kingdom Churchill Recovery Solutions Full time

    Our team is growing. The role of **Customer Services **at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive...


  • Prescot, United Kingdom Churchill Recovery Solutions Full time

    Our team is growing. The role of **Customer Services **at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive...


  • Prescot, United Kingdom Churchill Recovery Solutions Full time

    Our team is growing. The role of **Customer Services **at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive...


  • Prescot, Knowsley, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and dedicated individual to join our team as a Customer Service Specialist in one of our Tesco Mobile stores. As a key member of our sales floor team, you will play a vital role in providing exceptional customer service, ensuring that every shopper has a positive experience with our brand.As a Customer Service...


  • Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    Here at **MJ Quinn**, we currently have an exciting new opportunity for a **Customer Service Assistant** to join the business. This position will be based at our Head Office in Knowsley working Monday to Friday, 8am-5pm. **Who are MJ Quinn** MJ Quinn are an established national organisation, with contracts covering the length and breadth of the UK and...


  • Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    Here at **MJ Quinn**, we currently have an exciting new opportunity for a **Customer Service Assistant** to join the business. This position will be based at our Head Office in Knowsley working Monday to Friday, 8am-5pm. **Who are MJ Quinn** MJ Quinn are an established national organisation, with contracts covering the length and breadth of the UK and...


  • Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    Here at **MJ Quinn**, we currently have an exciting new opportunity for a **Customer Service Assistant** to join the business. This position will be based at our Head Office in Knowsley working Monday to Friday, 8am-5pm. **Who are MJ Quinn** MJ Quinn are an established national organisation, with contracts covering the length and breadth of the UK and...


  • Prescot, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Prescot, L36 8HL **Hours**: Part-Time/ Permanent **Hourly Rate**: £11.75 above 21 | £10.00 aged 18-20 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Prescot, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Prescot, L36 8HL **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Prescot, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Prescot, L36 6AD **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Services

    1 day ago


    Prescot, United Kingdom National Tool Hire Ltd Full time

    **About the job** Are you passionate about giving great customer service stifled by a lack of opportunities, limited growth and no chance to develop new experiences? well we can certainly promise you a change. As a renowned unique brand in an established industry and one of the fastest growing in the UK, no two days here will be the same. We provide our...


  • Prescot, United Kingdom Recruit-Right Full time

    **Recruit Right are currently Recruiting on behalf of a National Home Delivery Company.** **Customer Service OP/Warehouse Admin -Prescott/Huyton** **3pm - 9pm Tuesday to Saturday** **£11.44 per hour** **Duties**: - Assisting with Admin in a busy Warehouse. - Dealing with Customer Service. - Assisting with return parcels. - Dealing with...