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Customer Service Specialist

1 month ago

Prescot, Knowsley, United Kingdom Tesco Full time
About the Role

We are seeking a skilled and dedicated individual to join our team as a Customer Service Specialist in one of our Tesco Mobile stores. As a key member of our sales floor team, you will play a vital role in providing exceptional customer service, ensuring that every shopper has a positive experience with our brand.

As a Customer Service Specialist, your primary responsibility will be to engage with customers, address their queries, and resolve any issues they may have. You will work closely with your colleagues to maintain a high level of customer satisfaction, ensuring that our store is always clean, well-organized, and welcoming to visitors.

Your excellent communication skills, both verbal and written, will enable you to effectively interact with customers, colleagues, and management. You will be responsible for processing sales transactions, handling returns and exchanges, and maintaining accurate records of customer interactions.

We offer a competitive salary of £12.44 per hour, which increases to £13.57 for stores located within the M25. Additionally, you will receive a range of benefits, including 20 days' annual leave, flexible working arrangements, and access to exclusive colleague discounts.

If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we would love to hear from you. Please submit your application, and we look forward to discussing this opportunity further.