Customer Service Representative
5 months ago
**Customer Service Representative**
**Permanent, part-time**
- **Hours: Part time shift work 20hrs per week**_
**Location: Liverpool L35 5DR**
We are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Liverpool.
The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client.
Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems
**You would be responsible for**:
- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided.
**Job Types**: Part-time, Permanent
**Salary**: £13,000.00 per year
**Benefits**:
- Company pension
Work Location: In person
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