Customer Service Representative

5 days ago


Prescot, United Kingdom Omni RMS Full time

**Customer Service Representative**

**Permanent, part-time**
- **Hours: Part time shift work 20hrs per week**_

**Location: Liverpool L35 5DR**

We are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Liverpool.

The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client.

Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems

**You would be responsible for**:

- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided.

**Job Types**: Part-time, Permanent

**Salary**: £13,000.00 per year

**Benefits**:

- Company pension

Work Location: In person



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