Customer Experience Lead

**Details**: **Reference number**: - 348651**Salary**: - £52,120 - £58,540- Natiolnal: £52,120 - £58,540 For details of our pay on appointment policy, please see below under the heading ‘Salary’.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - RPA -...

Job Title: Retail Service ManagerWe are seeking a highly motivated and customer-focused Retail Service Manager to join our team in Newcastle. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales performance.Key Responsibilities:Provide outstanding customer service to passengers on our trainsSell...

Job Title: Retail Service ManagerWe are seeking a highly motivated and customer-focused Retail Service Manager to join our team in Newcastle. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales performance.Key Responsibilities:Provide outstanding customer service to passengers on our trainsSell...

About SephoraSephora is a company that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in...

Customer Loyalty Specialist RoleAbout the JobWe are seeking a Customer Loyalty Specialist to join our team in Newcastle. As a key member of our move team, you will be responsible for ensuring a superior customer experience in all interactions.Main ResponsibilitiesManage move requests and coordinate necessary services.Conduct outbound calls to address pending...

Sephora Experience LeadThe Customer Experience Manager is responsible for ensuring a positive and addictive experience for clients at Sephora. You will embody the Sephora attitude and set an example for the team, providing support in difficult situations and ensuring client satisfaction. You will also focus on coaching and training the team to meet...

Job OverviewLookers Newcastle is seeking a highly skilled and customer-focused individual to join our Contact Centre team as an Aftersales Customer Advisor. This is an exciting opportunity to work with a leading automotive retailer, delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesBooking services, MOTs, and repairs...

Job OverviewLookers Newcastle is seeking a highly skilled and customer-focused individual to join our Contact Centre team as an Aftersales Customer Advisor. This is an exciting opportunity to work with a leading automotive retailer, delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesBooking services, MOTs, and repairs...

About SephoraSephora is a leading beauty retailer that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.The OpportunityThe...

About SephoraSephora is a leading beauty retailer that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.The OpportunityThe...

Job DescriptionAbout the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers via email and other communication channels.Key Responsibilities:Engage with customers to resolve...

About SephoraSephora is a leading beauty retailer that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.The OpportunityThe...

Job DescriptionAs the Customer Experience Manager, you will be responsible for leading a team of UX Researchers based in multiple locations across the globe. You will be part of Hubexo's centralised UX/UI governance team, where your role will help define our processes and procedures around ongoing customer interaction.Key Responsibilities:Leading UX research...

Company OverviewWelcome to EE, a leading mobile network operator in the UK. We're passionate about delivering exceptional customer experiences and are committed to helping our customers get the most out of their devices.

Job DescriptionAs a key member of our team, you will be responsible for leading a team of UX Researchers in testing, validating, and analyzing customer insight and feedback across the entire product development lifecycle. Reporting to the VP UX/UI Design, you will be part of our centralized UX/UI governance team, where your role will help define our...

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a Product Genius, you will be responsible for delivering an exceptional customer experience and helping customers find the perfect fit for their needs.About the RoleAs a Customer Service Executive, you will work closely with our Sales team...

About SephoraSephora is a company that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.The OpportunityThe Customer Experience...

About the RoleAs a Customer Experience Ambassador at SSP Group, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Engage with customers and provide a personalized experienceEnsure a clean and safe environmentCollaborate with team members to achieve smooth and...

**Customer Experience Agent** **Responsibilities** - Answer incoming calls from existing & new customers dealing with billing, collection and cancelation enquiries - Answer online webchat to new and existing customers - Process queries accurately to achieve the highest levels of customer service and minimise errors - Update system consistently and...

Starting salary £27,000 As a Customer Experience Agent you will handle all customer interactions including resolving customer queries, responding to phone calls and email requests, and maintaining customer service records. Responsibilities * Answer incoming calls from existing & new customers dealing with billing, collection and cancelation...