Customer Experience Advisor

5 days ago


Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

We are seeking an experienced Customer Experience Advisor to join our team at MTrec Ltd Commercial. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a real difference.

About the Role:

As a Customer Experience Advisor, you will be responsible for ensuring that our customers receive the highest level of service, from initial contact through to resolution. This will involve communicating effectively with customers, resolving issues efficiently, and consistently meeting or exceeding their expectations.

About You:

We are looking for individuals who possess excellent communication and interpersonal skills, with the ability to empathise with customers and provide solutions that meet their needs. You should also be highly organised, able to manage multiple tasks simultaneously, and have a positive 'can-do' attitude.

What We Offer:
  • A competitive salary of approximately £28,000 - £32,000 per annum.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive team environment.
  • The chance to work with a leading organisation in the industry.
About Us:

MTrec Ltd Commercial is a successful and growing organisation, committed to delivering exceptional customer experiences. As a valued member of our team, you will have the opportunity to contribute to our success story and make a real impact on our customers' lives.

This role offers a flexible working schedule, with hybrid working options available. If you're passionate about delivering exceptional customer experiences and want to take your career to the next level, we encourage you to apply.



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