Customer Experience Advisor

6 months ago

Newcastle upon Tyne, United Kingdom LeoVegas UK Full time

LeoVegas is where the lions play and work A fun, agile and fast paced environment connecting 1000+ LeoVegas employees with over 60,000 worldwide employees of MGM Resorts International, as our two leading forces come together. We’re culture focused, so if you’re an innovator, initiator and a team player, give us a roar and join the LeoVegas pride - WINNER of the iGaming Idol 2022 - Employer of the year award

**Let’s create the world's greatest iGaming experience**

LeoVegas’ scale-up culture sets a tone of courage and capacity to act. Employees are encouraged to not only say what they think, but also to do the job that is needed - “to make it happen”.

LeoVegas does not believe in hierarchical structures, but instead that every individual employee plays an important role in the company. We trust that you thrive in these environments.

Due to our continued growth, we’re now looking for a Customer Experience Advisor Danish Speaking to join our high performing team.

**“But I have never worked in customer service before”**:

- We’ve got your back We offer extensive training programmes to all new starters to give you the best possible start.

**“I don’t know the first thing about iGaming”**:

- That’s okay, most people who join us don’t. We will teach you everything there is to know, but it helps if you have a curious mindset.

**Your areas of knowledge and expertise**:
**Language**: Supporting the Danish speaking market means you need to be fluent in both writing and speaking in Danish

Our company language is English. We have employees from over 50 nationalities working with us, so English is spoken in many accents so there’s no need to be self-conscious

**Experience**: You have worked in some type of customer facing role, maybe within customer support, but it could also be in a restaurant, café or store.

The nature of our business is high paced, so we hope you enjoy working efficiently and can power through during challenging times.

**Flexibility**: Customer Experience Advisors at LeoVegas work on a shift schedule that is set well in advance, but certain flexibility is necessary,

**Our Culture**:
**As our company working language is English so we'd like to see your CV in English please**

At LeoVegas Mobile Gaming Group we firmly believe that our diversity is what makes us unique and that everyone and anyone is welcome to enjoy the ride - regardless of age, gender, disability, race, national or ethnic origin, religion, language, marital or civil partnership status, political beliefs and sexual orientation.

We are highly committed to uphold a high level of diversity and inclusion throughout our entire group. Being a global company with a widely diverse customer base makes it essential for our workforce to be a reflection of this.

By doing so, we believe we will achieve the best possible customer experience and create better value to our shareholders by doing so.

**Hybrid working**:
At LeoVegas we have introduced a hybrid working environment that enables our employees to come together and collaborate in person, whilst offering ongoing flexibility to work from home. We all work from the office on Mondays, and encourage a further day of office working with your team.

**Benefits**
- A culture and working environment that will allow you reach your full potential;
- Hybrid working policy plus the opportunity to ‘Work From any eligible country” for 4 weeks in each year;
- 28 days holiday a year, plus (8) public and bank holidays in England;
- Matched pension contributions up to 6% employee, 6% employer;
- BUPA private healthcare insurance with pre-existing medical conditions included and a cash-back plan towards the cost of routine dental and other treatments;
- An unrivalled Family Leave Policy;
- An unrivalled office environment with free parking and an abundance of drinks and snacks including breakfast each Monday and lunch each Friday (we’re feeders, sorry diets);
- Regular team and office socials during the day and after work;
- Employee referral programme - earn between £750 - £1500 when you refer a friend to come and work for us

**There’s more Upon successful completion of your probation**:

- Cycle to work scheme
- £250 a year Health and Wellbeing allowance

  • Customer Experience Advisor

    6 months ago

    Newcastle upon Tyne, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Experience Advisor Position! - Working for a reputable business with excellent prospects! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Experience Position in Newcastle to work for a reputable business within the Property Sector! This would be an excellent opportunity for...

  • Customer Experience Advisor

    5 days ago

    Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

    We are seeking an experienced Customer Experience Advisor to join our team at MTrec Ltd Commercial. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a real difference.About the Role:As a Customer Experience Advisor, you will be responsible for ensuring that our customers receive...

  • Customer Experience Advisor

    22 hours ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    About the JobWe are looking for a Customer Experience Advisor to join our team in North Tyneside or Gosforth. As a Customer Experience Advisor, you will be responsible for delivering exceptional customer experiences by discussing the right products and services with them over the phone.The ideal candidate will have excellent communication skills, be...

  • Customer Experience Advisor

    1 day ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    Are you looking for a challenging and rewarding role that allows you to build strong relationships with customers? Do you have excellent communication skills and a passion for sales?As a Customer Experience Advisor, you will be responsible for discussing how we can enhance customers' digital lives and recommend the right products for them. You will work...

  • Advisor for Customer Experience in Finance

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

    Job DetailsWe are seeking a highly skilled Financial Services Customer Advisor to join our team in Newcastle.About the Role:The successful candidate will work in a dynamic and expanding team, providing exceptional customer service to clients in the financial sector.The role involves working on a rotating shift pattern (Monday to Sunday) and requires the...

  • Customer Experience Advisor

    6 months ago

    Newcastle upon Tyne, United Kingdom LeoVegas UK Full time

    LeoVegas is where the lions play and work! A fun, agile and fast paced environment connecting 1000+ LeoVegas employees with over 60,000 worldwide employees of MGM Resorts International, as our two leading forces come together. We’re culture focused, so if you’re an innovator, initiator and a team player, give us a roar and join the LeoVegas pride -...

  • Customer Experience Advisor

    2 months ago

    Newcastle Upon Tyne, United Kingdom LeoVegas UK Limited Full time

    ABOUT THE ROLE Are you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers. As a Customer Experience Advisor, you'll be at the heart of the...

  • Customer Experience Advisor

    4 weeks ago

    Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time

    ABOUT THE ROLEAre you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers.As a Customer Experience Advisor, you'll be at the heart of the...

  • Customer Experience Advisor

    2 months ago

    Newcastle Upon Tyne, United Kingdom LeoVegas UK Limited Full time

    ABOUT THE ROLEAre you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers.As a Customer Experience Advisor, you'll be at the heart of the...

  • Customer Experience Advisor

    7 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    About the JobAs a Financial Services Customer Advisor, you will be responsible for ensuring that customers receive an exceptional level of service, providing information and guidance on our products and services, and resolving customer queries in a professional and efficient manner.You will work as part of a highly trained team, providing support and...

  • Customer Experience Representative

    3 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    About the RoleWe are seeking a highly skilled Sales Advisor to join our team in Tyneside. As a Sales Advisor, you will be responsible for engaging with customers over the phone, discussing their needs and preferences, and recommending the right products and services to enhance their digital experience.

  • Customer Advisor

    7 months ago

    Newcastle upon Tyne, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Boundary Mill, Shiremoor, Newcastle on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people...

  • Customer Experience Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time

    Company Overview:At LeoVegas UK Limited, we are passionate about delivering exceptional customer experiences that exceed expectations.We are currently seeking an enthusiastic individual to become a vital part of our team as a Customer Experience Advisor.This role will involve engaging with customers via email and ensuring that every interaction is positive...

  • Customer Service Advisor

    6 months ago

    Newcastle upon Tyne, United Kingdom First Recruitment Group Full time

    **Customer Service Advisor** **Location: Stoke-on-Trent** **£22,000 with Commission (OTE to earn £24,000 within 1 year)** Are you a proactive and friendly individual with a passion for helping others? Do you thrive in a dynamic and evolving environment? If so, my client is looking for you to join their team as a Customer Service Advisor in Stoke-on-Trent...

  • Customer Service Advisor

    6 months ago

    Newcastle upon Tyne, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in Newcastle! - Working for a reputable business within the Property Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector! This would be an exceptional opportunity for...

  • Customer Service Advisor

    6 months ago

    Newcastle upon Tyne, United Kingdom First Recruitment Group Full time

    **Customer Service Advisor** **Location: Stoke-on-Trent** **£22,000 with Commission (OTE to earn £24,000 within 1 year)** Are you a proactive and friendly individual with a passion for helping others? Do you thrive in a dynamic and evolving environment? If so, my client is looking for you to join their team as a Customer Service Advisor in Stoke-on-Trent...

  • Customer Service Advisor

    7 months ago

    Newcastle upon Tyne, United Kingdom Digby Morgan Full time

    summary - _ newcastle upon tyne, north east_ - _ £13.00 - £17.00 per hour_ - _ contract_- specialism - it- sub specialism - support- reference number - PR-1219527 - job details Customer Service Representative / Advisor £13.00 to £17.00 per hour 6 Months Contract A well established consultancy firm is looking for a Customer Service Representative /...

  • Aftersales Customer Advisor

    7 months ago

    Newcastle upon Tyne, United Kingdom Lookers Full time

    Overview Lookers Newcastle Customer Contact Centre Salary: £22,000 with an OTE of £30,000 Working Hours: 40 hours Here at Lookers Newcastle Customer Contact Centre, we are looking for candidates with sales and customer service experience to join our friendly team. You will use your experience to put your talents to the test to provide our...

  • Customer Experience Liaison

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time

    About the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Experience Advisor.Key Responsibilities:Engage with customers via various channels to provide exceptional service and support.Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with cross-functional teams...

  • Customer Service Advisor

    7 months ago

    Newcastle upon Tyne, United Kingdom Lookers Plc Full time

    OTE: GBP £30,000.00/Yr. Overview: **Lookers Newcastle Customer Contact Centre** **Salary: £22,000** **Working Hours: 40 hours** A truly great time to be joining Newcastle contact centre as an Aftersales Customer Contact Advisor. You will be reporting into Steven Bell (Central Sales and Customer Service Manager) and work alongside our friendly team of...