Strategy & Business Operations Associate

3 months ago

London, United Kingdom GoCardless Full time

**About us**:
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We're making it easy to use both
- for businesses everywhere.

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We're an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

**The Strategy & M&A group**:
The Strategy & M&A team is a centralised group designed to support the business with strategic long-term and short-term, project-based work across organic or inorganic initiatives.

Reporting to the Director of Corporate & Commercial strategy, this role will work closely with the Exec and Senior Leadership Teams to drive the creation, implementation and oversight of the overall strategic direction and vision of GoCardless. Your primary focus will be on analysing market trends, identifying growth opportunities, and optimising business performance. You will work closely with the Director to establish long-term goals and objectives, as well as provide guidance on key strategic decisions and deliver strategic initiatives in a fast and pragmatic way.

The Business Operations and Strategy team is based in our London HQ.

**What excites you**:

- Support the development and implementation of GCs corporate strategy to drive business growth and profitability
- Conduct market research and analysis to identify emerging trends and competitive landscapes
- Collaborate with senior management to define short-term and long-term strategic goals
- Monitor industry developments and recommend adjustments to the company's strategic plans
- Support and monitor cross-functional teams in the execution of strategic initiatives
- Input into potential partnerships, acquisitions, and investments to support the company's growth objectives
- Prepare and present strategic plans and recommendations to key stakeholders

Day-to-day activities are often undefined but will include:

- Owning specific standalone strategic problems that require framing & coordination across groups, including driving analysis and creating presentations
- Partnering with nearly all groups within GC to enable the delivery of strategic company objectives
- In some cases, you will own the delivery of specific programs (e.g. when those programs are particularly cross-functional or complex), and will be defining scope, project plans and workstreams, assembling project teams, and driving execution cross-functionally
- Partnering with specific functions within GC to help them solve complex, strategic questions specific to their area in an internal consulting capacity
- On an annual basis, supporting to refresh our 3-year strategy created in Jun-23
- Contributing to the alignment of GCs Long Term Plan & Budget to GCs 1-year strategy
- Collaborate with senior management to ensure the long-term vision is adequately aligned with the corporate direction

**What excites us**:

- 3-5 years of relevant strategy & operations experience (for example, as part of a top-tier consulting firm, investment bank, or high-growth scale-up)
- Structured thinker, with experience developing frameworks to tackle abstract and ambiguous problems
- Ability to story tell clearly & confidently with senior stakeholders (verbal & written)
- Proven ability to manage multiple stakeholders
- Highly motivated self-starter comfortable dealing with uncertainty & seeks autonomy
- Strong team player with a bias for getting things done

We don't expect you to meet every requirement. If you're excited by this role, we encourage you to apply.

**(some of) The good stuff**:

- **Wellbeing**:

- stay healthy with dedicated support and medical cover
- **Adaptive Working**:

- allows you to work flexibly, around your lifestyle
- **Equity **-** **all permanently employed GeeCees receive equity so we can share in the success we achieve together
- **Parental leave **-** **to suit everyone embarking on life's great adventure
- **Time off**:

- generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days ('GC Fridays')

**Life at GoCardless**:
We're an organisation defined by our values; We **_start with why_**_ _before we begin any project, to ensure it's aligned with our mission. We **_make it happen_**, working with urgency and taking personal accountability for getting things done. We**_ act with integrity_**, always. We **_care deeply_** about what we do and we know it's essential that we **_be humble _**whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

**Diversity & Inclusion**:
We're building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we're going to

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