Support Services Administrator

6 months ago


Norwich, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 302714**Salary**:

- £19,355**Job grade**:

- Administrative Assistant- Band 2**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at HMP NORWICH NORWICH, NR1 4LUAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Organisation Level**

Support - The jobs at this level will be task focused supporting defined activities, services or operations.

**Overview**

Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.

This is a non-operational job with no line management responsibilities.

**Characteristics**

Typical tasks associated with this Group Profile include:

- Provide administrational assistance in area of work
- Maintain accurate filing system for area of work
- Respond to queries relating to area of work, redirecting where required

**Job Descriptions relating to this Group Profile**

The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
- Support Services Administration : Business Hub
- Support Services Administration : Records
- Support Services Administration : Visits Booking
- Support Services Administration : Welcome Centre

**Essential Skills/ Qualifications/ Accreditation/ Registration**

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

**Technical Requirements**

N.B these are the technical requirements for the group profile, please check the individual job description relating to this group profile for any job specific requirements and add if required.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Developing Self and Others
- Communicating and Influencing
- Working Together
- Managing a Quality Service

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- SSCL Recruitment Enquiries TeamTelephone:
- 0845 241 5358Recruitment team

**Further information**:



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