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Medical Administrator Modern Apprenticeship

7 months ago

Edinburgh, United Kingdom Rewards Training Scotland Full time

**Have you recently left school?**

**Are you looking for an exciting Modern Apprenticeship opportunity to gain new skills and earn while you learn?**

**This role will fully support the Business Admin SCQF Level 6 qualification.**

A busy, progressive medical practice based in North Edinburgh with over 19,400 patients is looking to appoint an enthusiastic, friendly and motivated Modern Apprentice in a Medical Administrator role which has potential to lead on to a permanent role.

This job will involve reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required and liaising with staff and external agencies.

**Responsibilities include**:

- Processing requests for appointments and prescription requests
- Answering incoming phone calls, transferring calls or dealing with the caller’s request appropriately
- Effectively signposting patients to the appropriate healthcare professional depending on the presenting condition
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Administration of patient records
- Inputting data into the patient’s healthcare records as necessary
- Managing all queries as necessary in an efficient manner
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area at all times
- Monitoring and maintaining the reception area and notice boards
- Supporting all clinical staff with general tasks as requested
- Contributing ideas and suggestions to the smooth running of the reception and administrative functions

**Skills and Qualities**:

- Positive, ‘can-do’ attitude is the most important quality
- NAT 5 level qualifications and above are desirable but not essential

**Job Types**: Full-time, Fixed term contract, Apprenticeship
Contract length: 14 months

**Salary**: £9.75 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: RT 08/08 MMP