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Housing Income Officer
3 weeks ago
**Housing Professional (Income Related) Immediately Required**
Duration: 10 Months (Maternity Cover)
Location: Nottingham
Hours: 20 hours per working week across 3 days (3 days to be discussed)
Pay Rate: £21 - £23.23 via Umbrella dependant on experience
An opening has arisen for a Housing Professional with Income related experience within a Local Authority.
- Full knowledge of dealing with rent arrears recovery, advising clients on claiming universal credit, housing benefit and discretionary housing payments and also be well informed in dealing with income and expenditure forms
- Inspect voids in order to arrange for repairs and decorations for re-letting in line with voids procedure
- Manage the administration and budget of service charges including monitoring service charge income and expenditure and the annual rent and service charge increases
- Ensure customers pay the weekly rent and service charge and monitor rents and arrears on at least a fortnightly basis, taking action in accordance with organisations policies to recover rent arrears including serving notices
- Seek referrals from support providers, local Councils and other referring agencies to re-let voids and select new tenants in liaison with support providers or other partners and set up and manage tenant records.
- Responding to anti-social behaviour complaints and neighbour disputes according to the Advances procedures and providing advice as required.
- Ensure all tenancy and housing related records are properly maintained and recorded on Open Housing
- An Enhanced DBS
- Full driving licence with access to a vehicle
- Previous experience working in this position
To discuss this role in more detail and to secure this opportunity, please contact **Kimberleigh Parsons (Executive Consultant)
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