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Office Administrator
4 weeks ago
**Responsibilities**:
- Handle complaint admin and maintain complaints logs including tracking responses and preparing data
- Handle and track incident report data
- Handle and track nonconformance reports and tracker
- Book and coordinate meetings
- Track Operations licenses
- General administrative duties for Managing Director, Operations Director & Asset Management Director
- Travel and hotel bookings
- Attend meetings and the ability to document the meeting
- Manage team bookings of guests at each development with General Managers
- Monthly newsletter
- Monthly team socials meeting
- Internal training administration
- Admin support for the HR function
- Creation of PowerPoint slide presentations
**Experience**
- Minimum of three years’ experience within an administration role.
- Minimum of 5 x GCSE qualifications A-C; including Maths & English
- Experience of liaising with internal and external contacts at all levels
- Experience or prioritising workload, time management and dealing with conflicting priorities
- Well organised, ability to problem solve and works under pressure with great decision-making skills
- Able to demonstrate an organised and professional approach and ability to priorities
- Previous handling of sensitive information and compliance with GDPR
**Other skills**:
- You are highly motivated and understand the importance of adhering to deadlines
- Strong administration skills
- Ability to compose and produce standard letters and reports
- Strong verbal and written communication
- Methodical and thorough approach to work
- Excellent organisational skills
- Good level of PowerPoint and Excel
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