Office Administrator

5 months ago


Harrogate, United Kingdom Carefound Home Care Full time

We are looking for a dedicated and passionate Office Administrator to provide administrative support to our central support team based in Harrogate.

Carefound Home Care has developed a reputation as the highest quality provider of home care services to older people and we are rated 'Outstanding' by the Care Quality Commission (CQC) across our branches. This is a fantastic opportunity for a friendly, organised and professional individual to join our supportive, award-winning team which is centred around providing the best possible care and support to our clients and staff.

Our central support team provides leadership and support to our local home care branches. As Office Administrator you will undertake administrative tasks across all aspects of the central support team's workload. The role will be varied, supporting our finance, marketing, training and quality assurance functions, whilst facilitating the smooth running of the team.

This is a part time role, working 15 hours per week.

**Benefits**:

- Join the leading care team - rated 'Outstanding' by the CQC across our branches
- Competitive salary
- Benefits including 25 days' holiday (pro rata) plus bank holidays, pension, employee assistance programme, refer-a-friend scheme, service and recognition awards
- Training and development for your role and opportunities for career development

**Responsibilities**:

- Provide general support to the central support team with administration tasks as needed
- Support finance with invoicing and payroll administration including processing expenses
- Track stocks of office supplies across the company and place orders where necessary
- Assist with marketing activities such as mailshots and national day activities (Easter gifts, Christmas cards etc.)
- Manage external correspondence (letters, packages etc.)
- Support with updating records and maintaining accuracy on digital systems
- Assist with quality assurance tasks including collating satisfaction survey data and reviews
- Organise and maintain diaries including arranging monthly management meetings with local branches
- Arrange and coordinate events (e.g. company offsite)
- Answer phones in a professional manner and direct calls to the appropriate team member if necessary
- Respond quickly to support requests and prioritise accordingly

**Requirements**:

- Proven experience as an office administrator or similar role
- Solid knowledge of Microsoft Office and a range of computer software, databases etc.
- Excellent communication, planning and organisational skills
- Warm, patient and compassionate but also emotionally resilient and calm under pressure
- Enthusiastic and positive 'can do' attitude
- A valid driving licence and your own car


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