Medical Secretary

4 days ago

Bedford, United Kingdom Primary Care Careers Full time

**About the Role**:
The De Parys Group has a fantastic opportunity for a medical secretary to join their team on a part-time basis, for 14 hours per week. The usual place of work will be Goldington Road however staff are expected to work at any of our sites when required.

The role of medical secretary is to provide secretarial support to GPs and other members of the primary healthcare team. The post-holder will be in daily contact with patients and members of the primary health care team.

***

**The main responsibilities of the role include**:

- Providing an efficient audio-typing, copy-typing and word-processing service for GPs and health professionals, as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and timely manner.
- Use of the Choose and Book system (ERS) where appropriate, assisting in the referral of patients to one or more hospital(s) of their choice, and sending documentation out to the patient.
- Resolving problems which relate to the Choose and Book system. This includes changes to place of referral and dealing with rejected referrals.
- Informing GPs of new services available on Choose and Book.
- Assisting the team leader, line manager and senior manager with clerical and administrative duties.
- Establishing and maintaining filing and administrative systems, so that written or computer-based information is easily accessible and secure.
- Retrieving medical records and assisting in the completion of medical and insurance reports.
- Processing tasks in accordance with practice protocols.
- Processing non-NHS (private) requests, in accordance with practice protocols.
- Assisting in the gathering of statistics and information when required.
- Filing patient records and correspondence in patients medical records, updating computer notes as required.
- Processing online requests for access to medical records (online services).
- Providing cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the staff member responsible (stock controller), maintaining adequate supplies of office stationery to perform your secretarial duties.
- Receiving and dispatching mail and maintaining a pending system.

Please see full job description attached.
- Excellent communication skills, both written and verbal
- Excellent customer service skills and the ability to put the needs of patients first
- Knowledge of medical terminology to accurately type out medical reports and other documents
- Computer literacy, including a working knowledge of relevant programs, such as Word and Excel
- The ability to function well in a team to provide effective administrative support
- Excellent organisational skills to ensure that an office runs smoothly
- Ability to maintain strict confidentiality and deal with the public in a sensitive way
- Good spelling and grammar for typing clinical and administrative letters and other correspondence

**About Us**:
With nearly 40,000 patients, The De Parys Group (TDPG) is Bedford’s largest GP practice partnership. From 5 sites in the Bedford area, the group runs team-based care, meaning that patients receive attention from a regular clinician, ensuring continuity, familiarity and autonomy. We have been successful in managing public health initiatives to help improve the lives of the communities that we serve as well as promoting collaboration with neighbouring practices to ensure the best for our patients.

We have high QOF achievement and excellent KPIs. We run a range of additional services including minor surgery and anticoagulation service. We are fortunate to have our own dispensaries and are a highly regarded training practice with a strongly held commitment to the development of our staff. There are plans for a new purpose built two-storey complex at Biddenham which will be shared with another local practice. These premises will incorporate training rooms and a minor surgery suite.

**Disclosure and Barring Service Check

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