Medical Secretary Hepatology

5 months ago


Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Access the electronic referral system for referrals, ensuring they are triaged by a consultant and processed in a timely manner. Audio type clinic letters and correspondence dictated through the Big Hand system. Monitor consultant amendments and approvals to ensure these are done in a timely manner, and once approved, print and send out letters with any relevant inserts eg prescriptions, blood forms, test pots. Monitor outcomes of clinic letters, for example ensuring discharged patients have had future appointments cancelled, requests for imaging have been done and follow up appointments booked appropriately.

Regularly review clinicians diaries to ensure clinical activity is correctly booked or cancelled depending on leave, liaising with the relevant clinical department, eg Outpatients or Endoscopy as appropriate. Liaise with the Outpatient departments to ensure clinics are correctly booked, slots have been fully utilised and urgent patients are prioritised. Follow through queries and progress chase, in order to free up clinical time for clinicians and improve information and access for patients. Scan documents to Mediviewer as necessary.

Assist the Hepatology Admin Manager in the administration of the Liver Surveillance Service and Fibroscan service. This will involve tasks such as data entry, prompting clinicians to request imaging or tests, booking appointments and contacting patients who have failed to attend appointments. Support the 18 week patient pathway by providing timely information to the 18 week team and the Clinical Service Line management team as requested. Attend weekly Outpatient Clinic Review teams call and monthly team meetings.

Manage own workload on a day to day basis, prioritising urgent tasks and escalating any potential issues with meeting deadlines to the Hepatology Admin Manager. Implement policies for own area and office/department with the guidance of the Hepatology Admin Manager or Service Manager. To carry out any reasonable work requests to meet the needs of the service. This may include covering for the Hepatology Admin Manager in her absence



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