Audio-typist/ Secretarial Support
6 months ago
An exciting opportunity has arisen for an Audio Typist/ Secretarial Support to join the Respiratory Medicine Service. The role will involve working within a friendly and welcoming multidisciplinary team.
We are looking for an individual who is motivated and can use their own initiative. It is however important that you are adaptable and enjoy working as part of a diverse team, as well as having the ability to work independently. It is equally important and essential to the role that courtesy, tact and diplomacy is maintained at all times, towards all staff and patients.
If you feel you possess the desired qualities then you will be a happy addition to our team.
The main tasks will be to complete Audio Typing for clinics using digital dictation. It is essential that clinical letters are completed within the appropriate time frames, with accuracy and efficiency.
To also provide efficient administrative services to the Consultants, Specialist Nurses and other members of the Respiratory Team.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
- To prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner.
- To provide a complete administrative service including scanning to Medi-viewer, opening and distributing post and any other administrative task within reasonable limits.
- To provide audio typing of clinical letters and have knowledge of medical terminology.
- To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times with due regard to confidentiality.
- Answer telephone enquiries - e.g. from GP’s, patients, relatives etc. in a courteous and diplomatic manner, using judgement to establish priority and course of action.
- To liaise and maintain close working relationships with other administrators, wards, departments and community based health services to ensure and smooth and efficient service.
- To adhere to Trust policies and procedures.
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