Visitor Experience Officer

7 months ago


Magherafelt, United Kingdom National Trust Full time

Being a Visitor Experience Officer for the National Trust is all about people - connecting with them, inspiring them, and making sure they have the best possible day when they come to visit.

If you love working with all kinds of people, and you’re excited by the Trust’s cause - to protect and care for places so that people and nature can thrive - then this could be the job for you.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal installments over the year. Majority of the hours worked will be during the summer months and weekends. The rota offered will be working 3 weekends in every month with 1 weekend off. During July and August you will be working 4-5 days at Springhill.

**Salary**:£6,365 per year (£12.24 per hour)

Interviews will take place at Springhill House on Wednesday 5 June.

What it's like to work here:You'll be reporting to the Visitor Operations and Experience Manager at Springhill and you will manage a small team of Welcome and Service Assistants.

Springhill was the home of ten generations of Lenox-Conyngham family. Regarded as one of the prettiest houses to visit in Northern Ireland, its portraits and furniture are shared by one of Ireland's best-documented ghosts. The old laundry houses an impressive Costume Collection, which features some fine examples of 18th to 20th-century fashion. Wandering its walled gardens and parkland, visitors can discover many tempting waymarked paths.

What you'll be doing:As Visitor Experience Officer, your main focus will be on providing a great service for visitors. With your team, you’ll be welcoming people and inspiring them to really get to know Springhill. This might include running events alongside the PPO in Mid Ulster and activities, and creating interpretive displays and other ways of bringing the place, and its stories, to life for everyone who comes here.

You’ll be sharing with others your love for your work and the place itself. You might be encouraging visitors to take a closer look at artworks or precious objects cared for by the Trust. You might be supervising and supporting volunteers and organising rotas. You’re likely to be checking standards of presentation on site, or helping to write for our web pages.

Please also read the full role profile attached to this advert.

Who we're looking forWe'd love to hear from you if you’re:

- used to multiple deadlines and managing your own workload
- skilled in organisation and planning, with a good eye for detail
- good at talking to, and getting on with, all kinds of people
- a hard-working and committed team player
- comfortable with IT: Microsoft Office, as well as web and social media
- experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (520 hrs py)



  • Magherafelt, United Kingdom National Trust Full time

    Being a Visitor Experience Officer for the National Trust is all about people - connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. If you love working with all kinds of people, and you’re excited by the Trust’s cause - to protect and care for places so that people and nature can thrive - then...

  • Office Administrator

    7 months ago


    Magherafelt, United Kingdom Stone Solutions Full time

    **MAIN FUNCTIONS OF POSITION**: to maintain the overall administrative function of the main office; provide excellent standards of customer service; and to play your part in the Company’s commitment to the promotion and drive of the business and its employees; and to carry out any reasonable instruction as requested by management which may or may not fall...


  • Magherafelt, United Kingdom VANRATH Full time

    VANRATH Job OpportunityWe are pleased to offer an exciting HR Officer role within our client's growing HR function in Magherafelt. As an HR Officer, you will contribute to the delivery of high-quality HR services, providing advice on HR policies, supporting performance management cycles, and ensuring compliance with employment legislation. You will also...

  • Office Administrator

    7 months ago


    Magherafelt, United Kingdom Tobermore Full time

    **Job Title**: Office Administrator **Reports To**:Various **Location**: Tobermore HQ **Job Summary**: This role provides administrative support to support the internal teams to provide an accurate and efficient administration service within a busy sales office. **About The Role** **Responsibilities**: The following list constitutes the key tasks and...

  • Office Coordinator

    2 weeks ago


    Magherafelt, United Kingdom MYM Recruitment Full time

    Job Title: Office CoordinatorWe are seeking an experienced Office Coordinator to join our team in Draperstown. The successful candidate will be responsible for providing administrative support to our HQ team.Key Responsibilities:- Procure goods and services from various suppliers- Negotiate prices and ensure timely updates of cost price lists- Process sales...

  • HR Officer

    4 weeks ago


    Magherafelt, United Kingdom VANRATH Full time

    Job Title: HR Officer Location: Magherafelt Duration: Full Time / Permanent / On-Site Salary: 30-35k VANRATH are delighted to be working with our client based in Magherafelt as they search for a HR Officer to join their growing HR function. This is an exciting opportunity to join a fast-paced, progressive company specialising in construction and...

  • Hr Officer

    3 weeks ago


    Magherafelt, United Kingdom Vanrath Full time

    Job Title: HR Officer Location: Magherafelt Duration: Full Time / Permanent / On-Site Salary: 30-35k VANRATH are delighted to be working with our client based in Magherafelt as they search for a HR Officer to join their growing HR function.This is an exciting opportunity to join a fast-paced, progressive company specialising in construction and...

  • Office Administrator

    7 months ago


    Magherafelt, United Kingdom Black Fox Solutions Full time

    **Office Administrator** **Magherafelt** **£20-25k (DOE)** Join the admin team of a dynamic supplier to the construction industry in UK and ROI! Working Hours: 9 - 5pm Monday - Thursday with 3.30pm Friday finish! **The role**: - First point of contact for clients - Reception duties - Handle telephone enquiries - Organise and schedule meetings,...

  • Payroll Officer

    7 months ago


    Magherafelt, United Kingdom McElroy Resourcing Full time

    **Payroll Officer** Our client a locally owned successful business is in search of an experienced **Payroll Officer **to join their well-established team. **Main Responsibilities**: - Process and manage payroll for employees accurately and efficiently - Ensuring employee overtime is tracked and approved - Maintaining payroll processing system -...

  • Office Administrator

    7 months ago


    Magherafelt, United Kingdom MYM Recruitment Full time

    MYM Recruitment are working with our Magherafelt client who are seeking an **Office Administrator **for an immediate start. The purpose of the role will be to further develop and support the full range of activities of the business, including customer development and associated administration. **Key Duties/Responsibilities include but may not be limited...


  • Magherafelt, United Kingdom Reactive Recruitment Full time

    **Health and Safety Officer** **Magherafelt** **Flexible Salary** We are delighted to be working on behalf of our client, one of the largest manufacturers specialising in precast concrete within the UK. Due to expansion due to expansion plans, they are offering the opportunity for an experienced **Health and Safety Officer** to join their established...

  • Receptionist

    6 months ago


    Magherafelt, United Kingdom Tobermore Full time

    **Job Summary**: To provide an efficient, effective and professional service fielding incoming calls and organising staff and customer bookings. This position will play an important role in supporting the ongoing success of the business by creating a professional and welcoming environment for visitors to the Head Office. **Monday - Friday (30 minute lunch)...

  • HR Officer

    2 weeks ago


    Magherafelt, United Kingdom VanRath Full time

    VANRATH is a leading recruitment agency based in Magherafelt, working closely with our clients to find the best talent for their growing teams.As an HR Officer, you will play a vital role in supporting the company's HR function, ensuring a positive and productive work environment.This exciting opportunity offers the chance to develop your skills and...


  • Magherafelt, United Kingdom Expert Recruitment Full time

    We are seeking a skilled HR Officer to join our team in Magherafelt. As an HR Officer, you will be responsible for providing administrative support to the company in relation to human resources.Your key responsibilities will include assisting with recruitment campaigns, training requirements, and maintaining all HR records. You will also assist with...

  • Office Administrator

    6 months ago


    Magherafelt, United Kingdom Tobermore Full time

    **Responsibilities**: The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any particular order, therefore the sequence which they appear should not be interpreted as indicating priority or relative importance. - Accurately reconcile supplier statements monthly and follow up...


  • Magherafelt, United Kingdom Expert Recruitment Full time

    Expert Construction welcome applications for this Permanent role based in Magherafelt.This hugely successful Main Contractor are market leaders in their sector and the role will involve assisting with the efficient and effective management of the functions of Safety, Health and Environmental issues.The successful candidate will be based out of Head Office...

  • Housekeeper

    6 months ago


    Magherafelt, United Kingdom Conway Group Healthcare Full time

    Conway Group Healthcare is a family, caring for other families. Our ethos is simple...."we take the time because it's the little things that matter”. We are offering Cleaners and Housekeepers an opportunity to make a difference to our Resident’s lives whilst undertaking a very important role. **About The Role** **Key responsibilities**: - Maintaining...

  • HR Officer

    1 week ago


    Magherafelt, United Kingdom VanRath Full time

    VanRath is partnering with a leading company in Magherafelt to find a talented HR Officer.This is an exciting opportunity to join a fast-paced and progressive construction and manufacturing business. If you are self-motivated, enthusiastic, and passionate about creating a positive workplace culture, read on for more information.Key Responsibilities:Conduct...


  • Magherafelt, United Kingdom Expert Recruitment Full time

    Expert welcome applications for this fantastic new role based in the Magherafelt area. Working with one of Northern Ireland's top tier Main Contractors and reporting to the HR Managerthe HR Officer will support the company group by administering the human resource function. Key Responsibilities: Assisting in day-to-day human resources and learning and...

  • Cctv Officer Required

    6 months ago


    Magherafelt, United Kingdom Viva Security Ltd Full time

    Job Overview: We are currently seeking a CCTV Officer to join our team. As a CCTV Officer, you will be responsible for monitoring and operating surveillance equipment to ensure the safety and security of our premises. This is a vital role in our organization as you will play a key role in preventing theft, vandalism, and other security...