Operations Support Administrator

7 months ago


Emsworth, United Kingdom Talking Headsets Ltd Full time

**Operations Support Administrator**

We are looking for an exceptional, friendly, enthusiastic and customer focused administrator to join our outstanding team. Are you an individual who loves having a rewarding and varied role where you are providing outstanding support throughout the organisation. Do you have excellent communication skills and thrive working in a fast-paced, results-driven environment? If so, we have an exciting opportunity for you.

**About Us**:
Talking Headsets is a leading provider of high-quality communication solutions, specialising in headsets and accessories for a wide variety of industries. With a strong presence in the market, we are committed to delivering exceptional products and outstanding customer service.

**Job Overview**:
**Key Responsibilities**:

- Greet office visitors, answer and direct phone calls, field sales enquiries from new and existing customers.
- Perform a variety of administrative tasks such as generating letters, spreadsheets and sorting incoming/outgoing post.
- Prepare and send invoices, track customer accounts, and handle financial transactions.
- Support internal sales by upselling or cross-selling products and services to existing customers.
- Provide excellent customer service whether dealing with a customer enquiry or customer issue.
- Maintain general office files and manage office supplies.

**Skills and Experience**
- Proven experience in a similar administrative role
- Outstanding communication and interpersonal abilities
- Excellent organisational skills
- Willingness to learn
- Adaptability to switch between tasks
- Proficiency in MS Office, Google Workspace, CRM systems
- Strong problem solving ability
- Excellent attention to detail

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- England: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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