General Office and Sales Administrator

7 months ago


Emsworth, United Kingdom iRed Ltd Full time

Industry leaders in remote thermal sensing, iRed uses future technologies to provide solutions, services and training to collect aerial intelligence for a host of industries and use cases. Partnered with innovative manufacturers and comprised of industry leading experts, iRed provides the cutting-edge equipment to meet customers needs and deliver the training to ensure our customers meet their goals.

iRed are a Recognised Assessment Entity (RAE) accredited by The British Institute of Non-Destructive Testing (BINDT) and the Civil Aviation Authority (CAA), allowing us to deliver Thermal Imaging, remote sensing, GVC and A2 CofC courses. We are also members of ADS Group, ARPAS and accredited by the Armed Forces Covenant.

**The Role**

**Key Responsibilities**
- Maintain and update office records and databases.
- Assist in customer service by addressing enquiries and resolving issues promptly.
- Support other administrative tasks as needed.
- Manage inbound and outbound leads and enquiries.
- Assist with sales processes.
- Prepare sales reports and analyse data to identify trends.
- Maintain and update customer records in the CRM system.
- Process sales orders and handle invoicing and billing enquiries.

**Requirements**:

- GCSEs (or equivalent) in Maths and English.
- 1-2 years of experience in an administrative role, preferably with sales exposure.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Experience with CRM software is a plus.
- Experience with drones or uncrewed systems is desired.
- Excellent written and verbal communication skills.

**What We Offer**
- Competitive salary.
- Opportunities for professional development.
- A collaborative and supportive team environment.
- The chance to contribute to a growing and dynamic company.

**To Apply**

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- Sales administration: 2 years (required)

Work Location: In person



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