Guest Services Agent

6 months ago

Leek, United Kingdom Peak Wildlife Park Full time

**About**:
Peak Wildlife Park is a wildlife conservation centre located in the Staffordshire Peak District. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts.

**Job Purpose**:
We are currently seeking friendly and enthusiastic Guest Services Agents to join our team. This role is responsible for providing exceptional customer service to our guests, ensuring they have a memorable and enjoyable experience at the zoo. The Guest Services Agents are the face of Peak Wildlife Park, and their primary focus is to create a positive guest experience while promoting the zoo's mission and values.

**Key Responsibilities**:

- Greet and welcome guests upon arrival, providing information about the zoo's facilities, attractions, and daily activities.
- Operate ticketing and entry systems, accurately processing admissions, memberships, and group bookings.
- Provide assistance to guests with special needs or accessibility requirements.
- Handle visitor enquiries, providing accurate information and direction as needed.
- Assist in the operation of the zoo's retail and food service outlets, ensuring excellent customer service and efficient transactions.
- Participate in daily cash handling procedures, including accurate cash counting, balancing, and reporting.
- Maintain the cleanliness and presentation of the guest services area, ensuring all signage, literature, and promotional materials are up-to-date and well-stocked.
- Act as an ambassador for the zoo, promoting its conservation efforts, educational programs, and upcoming events.
- Assist with the implementation of special events, promotions, and marketing initiatives.
- Adhere to all zoo policies and procedures, ensuring the safety and well-being of both guests and animals.
- Perform other duties as assigned by the line manager or other management staff.

**Requirements**:

- Excellent customer service and interpersonal skills, with a friendly and approachable demeanour.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment, managing multiple tasks and priorities.
- Previous experience in a customer-facing role, preferably in a leisure, tourism, or retail setting.
- Basic computer skills, with experience in operating point-of-sale systems preferred.
- Cash handling experience is an asset.
- A strong interest in wildlife conservation and education.
- Flexibility to work weekends, holidays, and occasional evenings as required.
- Completion of a background check may be required.

**How to Apply**:
If you are passionate about providing exceptional customer service and contributing to the success of Peak Wildlife Park, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role.

**Salary**: £8.00-£10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

  • Guest Service Agent

    6 months ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About**: Peak Wildlife Park is a wildlife conservation centre located in the Staffordshire Peak District. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **Job Purpose**: We are...

  • Guest Service Agent

    5 months ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About**: Peak Wildlife Park is a wildlife conservation centre located in the Staffordshire Peak District. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **Job Purpose**: We are...

  • Guest Services Supervisor

    6 months ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **Job Title**: Guest Services Supervisor **Position Overview**: The Guest Services Supervisor is responsible for ensuring that all visitors to Peak Wildlife Park have a memorable, positive experience from arrival to departure. This role involves overseeing the guest services team, addressing guest inquiries and feedback, and enhancing the overall guest...

  • Guest Services Assistant

    5 months ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About Us** Peak Wildlife Park is a wildlife conservation centre located in the heart of the Staffordshire Moorlands. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **The Role** We...

  • Customer Service Ambassador

    4 weeks ago

    Leek, Staffordshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a highly motivated and friendly individual to join our team as a Customer Care Assistant.As a key member of our restaurant team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.Key responsibilities include:Greeting customers and engaging in light...

  • Customer Service Ambassador

    1 month ago

    Leek, Staffordshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a highly motivated and friendly individual to join our team as a Customer Care Assistant. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesGreet customers and provide a warm welcomeAssist with taking...

  • Intermediary Mortgage Team Agent

    5 months ago

    Leek, United Kingdom Leek Building Society Full time

    **Location**:Hybrid working with 5 days per fortnight in our Head Office (Leek, Staffordshire) and the remaining time remotely. **Employment type**:Full-time, permanent position. **Salary**:£21,000-£27,000 dependent on experience, plus benefits. **Working hours**:35 hours per week, worked flexibly. **The Organisation** Leek Building Society is an...

  • School Administrator Assistant

    4 weeks ago

    Leek, Staffordshire, United Kingdom Aspire People Full time

    About the Role:We are seeking a highly motivated and organized individual to join our team as a School Receptionist. As a key member of our administrative team, you will be responsible for providing a warm and welcoming environment for students, guests, and parents.Key Responsibilities:Welcoming students, guests, and parents into the schoolEnsuring...

  • School Reception and Administration Assistant

    2 weeks ago

    Leek, Staffordshire, United Kingdom Aspire People Full time

    We are currently recruiting for a School Receptionist to work in a busy School environment. Aspire People are looking for candidates who are highly motivated with a friendly yet professional telephone manner. The ideal candidate will be proactive, hardworking, and able to multi-task. They will also be outgoing and have a friendly personality....

  • Clinical Associate Psychologist

    4 weeks ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly skilled Clinical Associate Psychologist to join our multidisciplinary team at Ballington House, a 10-bedded mental health rehabilitation hospital. The successful candidate will work with women who have complex mental health needs, providing psychological assessments, interventions, and research activities under the...

  • Clinical Associate Psychologist

    1 month ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Associate Psychologist/Mental Health Practitioner to join our multidisciplinary team at Ballington House, a 10-bedded mental health rehabilitation hospital.Key ResponsibilitiesWork autonomously under supervision from a Registered Practitioner Psychologist, undertaking psychological...

  • Residential Surveyor

    3 weeks ago

    Leek, Staffordshire, United Kingdom Walker Fraser Steele Full time

    We are seeking a skilled Residential Surveyor to join our team at Walker Fraser Steele. As a leading provider of property risk expertise and residential surveying services, we offer a unique opportunity to work with a large network of lenders and estate agents across the UK.About the RoleAs a Residential Surveyor at Walker Fraser Steele, you will be...

  • Clinical Associate Psychologist

    3 weeks ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a Clinical Associate Psychologist to join our multidisciplinary team at Ballington House, a 10-bedded mental health rehabilitation hospital providing services for women with complex mental health needs.Key ResponsibilitiesWorking autonomously under supervision from a Registered Practitioner Psychologist, undertaking psychological...

  • Night Porter

    6 months ago

    Leek Wootton, United Kingdom The Warwickshire Golf and Country Club Full time

    Job Summary: **Responsibilities**: - Maintain cleanliness and organization of common areas - Assist guests with luggage and belongings - Provide exceptional customer service to all guests - Monitor and address any safety or security issues promptly - Assist with valet services as needed - Handle guest inquiries and requests in a professional...

  • Kitchen Assistant

    6 months ago

    Leek, United Kingdom J D Wetherspoon plc Full time

    The ideal applicants We're looking for fun, enthusiastic, passionate people to join our hard-working teams. We recruit for personality and, as a uk top employer with an award-winning training programme, we know that we can teach you the skills to succeed. What's in it for you? **We offer competitive hourly rates for all of our team members**: - a free...

  • Mental Health and Wellbeing Specialist

    2 days ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a skilled Mental Health and Wellbeing Practitioner to join our multidisciplinary team at Ballington House, a 10-bedded mental health rehabilitation hospital. This is an exciting opportunity for a qualified Clinical Associate Psychologist/Mental Health Practitioner to make a positive impact on the lives of women with complex...

  • Bar Staff/front of House

    5 months ago

    Leek, United Kingdom Marstons Plc Full time

    '''Job Summary''' We are seeking experienced and enthusiastic individuals to join our team as Bar Staff. As a member of our bar staff, you will play a crucial role in ensuring our customers have an exceptional dining experience. From mixing and serving drinks to providing excellent customer service, you will contribute to creating a welcoming and enjoyable...

  • Clinical Associate Psychologist/Mental Health Practitioner

    4 weeks ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly skilled Clinical Associate Psychologist/Mental Health Practitioner to join our multidisciplinary team at Ballington House, a 10-bedded mental health rehabilitation hospital.As a Clinical Associate Psychologist/Mental Health Practitioner, you will work autonomously on a day-to-day basis, under supervision from a...

  • Clinical Associate Psychologist

    4 weeks ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly skilled Clinical Associate Psychologist to join our team at Ballington House, a 10-bedded mental health rehabilitation hospital. As a Clinical Associate Psychologist, you will work autonomously on a day-to-day basis, under supervision from a Registered Practitioner Psychologist, undertaking psychological assessments,...

  • Clinical Associate Psychologist

    4 weeks ago

    Leek, Staffordshire, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a highly skilled Clinical Associate Psychologist to join our multidisciplinary team at Ballington House, a 10-bedded mental health rehabilitation hospital providing services for women with complex mental health needs.As a Clinical Associate Psychologist, you will work autonomously on a day-to-day basis, under supervision from a...