Guest Services Assistant

5 days ago

Leek, United Kingdom Peak Wildlife Park Full time

**About Us**

Peak Wildlife Park is a wildlife conservation centre located in the heart of the Staffordshire Moorlands. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts.

**The Role**

We are currently seeking friendly and enthusiastic Guest Services Assistants to join our team. This role is responsible for providing exceptional customer service to our guests, ensuring they have a memorable and enjoyable experience at the zoo. The Guest Services Assistants are the face of Peak Wildlife Park, and their primary focus is to create a positive guest experience while promoting the zoo's mission and values. This multi-faceted role requires a versatile, energetic, and service-oriented individual who can seamlessly transition between various duties across the park.

**Responsibilities**
- Greet and welcome guests upon arrival, providing information about the zoo's facilities, attractions, and daily activities.
- Operate ticketing and entry systems, accurately processing admissions, memberships, and group bookings.
- Provide assistance to guests with special needs or accessibility requirements.
- Handle visitor enquiries, providing accurate information and direction as needed.
- Direct vehicles in the car park to ensure a smooth flow of traffic, assist with parking, and provide information to visitors upon arrival. Monitor car park areas for safety and cleanliness.
- Assist in the operation of the zoo's retail and food service outlets, ensuring excellent customer service and efficient transactions.
- Maintain the cleanliness and presentation of the guest services area, ensuring all signage, literature, and promotional materials are up-to-date and well-stocked.
- Ensure the park grounds and facilities are clean and well-maintained, including litter picking, and cleaning public areas.
- Act as an ambassador for the zoo, promoting its conservation efforts, educational programs, and upcoming events.
- Assist with the implementation of special events, promotions, and marketing initiatives.
- Adhere to all zoo policies and procedures, ensuring the safety and well-being of both guests and animals.

**Requirements**:

- Excellent customer service and interpersonal skills, with a friendly and approachable demeanour.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment, managing multiple tasks and priorities.
- Previous experience in a customer-facing role, preferably in a leisure, tourism, or retail setting.
- Ability to work independently or as part of a team
- Basic computer skills, with experience in operating point-of-sale systems preferred.
- Cash handling experience is an asset.
- Flexibility to work weekends, holidays, and occasional evenings as required.
- A strong interest in wildlife conservation and education.

**Job Types**: Full-time, Part-time

**Salary**: £6.40-£11.44 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

Work Location: In person

  • Guest Services Supervisor

    4 weeks ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **Job Title**: Guest Services Supervisor **Position Overview**: The Guest Services Supervisor is responsible for ensuring that all visitors to Peak Wildlife Park have a memorable, positive experience from arrival to departure. This role involves overseeing the guest services team, addressing guest inquiries and feedback, and enhancing the overall guest...

  • Guest Service Agent

    4 weeks ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About**: Peak Wildlife Park is a wildlife conservation centre located in the Staffordshire Peak District. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **Job Purpose**: We are...

  • Guest Service Agent

    2 weeks ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About**: Peak Wildlife Park is a wildlife conservation centre located in the Staffordshire Peak District. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **Job Purpose**: We are...

  • Guest Services Agent

    4 weeks ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About**: Peak Wildlife Park is a wildlife conservation centre located in the Staffordshire Peak District. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **Job Purpose**: We are...

  • Park Services

    2 weeks ago

    Leek, United Kingdom Peak Wildlife Park Full time

    **About Us** Peak Wildlife Park is a wildlife conservation centre located in the heart of the Staffordshire Moorlands. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **The Role** We...

  • Services Assistant

    3 weeks ago

    Leek, United Kingdom Sainsbury's Full time

    **Location** - Leek Store, Sainsbury's Supermarkets Ltd Churnet Way, Leek, ST13 8YG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 236302 **Schedule** Sun 10am - Sun 2pm Mon 10am - Mon 3pm Fri 3pm - Fri 10pm - Total hours: 11.5_ Love food, variety and helping...

  • Services Assistant

    4 weeks ago

    Leek, United Kingdom Sainsbury's Full time

    **Location** - Leek Store, Sainsbury's Supermarkets Ltd Churnet Way, Leek, ST13 8YG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 227498 **Schedule** Thu 2pm - Thu 6pm Fri 3pm - Fri 10pm Sat 11am - Sat 3pm - Total hours: 14.30_ Love food, variety and helping...

  • Services Assistant

    2 weeks ago

    Leek, United Kingdom Sainsbury's Full time

    **Location** - Leek Store, Sainsbury's Supermarkets Ltd Churnet Way, Leek, ST13 8YG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 236612 **Schedule** Sun 7:30am - Sun 4pm Thu 4pm - Thu 8pm Fri 7am - Fri 3pm - Total hours: 19:30_ Love food, variety and helping...

  • Food Service Assistant

    1 week ago

    Leek, United Kingdom Sodexo Full time

    Job Introduction As a **Food Service Assistant** at Sodexo in **Leek**, you'll help with the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service skills will put a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of something greater. You...

  • Support Services Assistant

    7 days ago

    Leek, United Kingdom Elysium Healthcare Full time

    Join the team at Ballington House in Leek as a Support Services Assistant and become a valued member of the service.Working 25 hours per week, Monday to Friday, you will be responsible for ensuring the services facilities are fit for purpose.You will be working as part of the support team to help ensure that the highest standard of maintenance and...

  • Day Service Assistant

    2 weeks ago

    Leek, Staffordshire, United Kingdom Staffordshire County Council Full time

    We are recruiting for a Day Service Assistant- to join our team at our Specialist Day Opportunities in Leek Moorlands. This service supports adults with complex learning disabilities and autism by providing meaningful opportunities and activities. We pride ourselves in offering a person-centred service that promotes the wellbeing and independence of the...

  • Support Services Assistant

    1 week ago

    Leek, United Kingdom Elysium Healthcare Full time

    Introduction Join the team at Ballington House in Leek as a Support Services Assistant and become a valued member of the service. Working 25 hours per week, Monday to Friday, you will be responsible for ensuring the services facilities are fit for purpose. You will be working as part of the support team to help ensure that the highest standard of...

  • Support Services Assistant

    1 week ago

    Leek, United Kingdom Elysium Healthcare Full time

    Join the team at Ballington House in Leek as a Support Services Assistant and become a valued member of the service.Working 25 hours per week, Monday to Friday, you will be responsible for ensuring the services facilities are fit for purpose.You will be working as part of the support team to help ensure that the highest standard of maintenance and...

  • Fsa Food Service Assistant

    1 week ago

    Leek, United Kingdom Sodexo Full time

    Job Introduction As a **Food Service Assistant** at Sodexo in **Leek, Staffordshire**, you'll help with the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service skills will put a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of...

  • Hospitality Team Member Apprentice

    4 weeks ago

    Leek, United Kingdom Three horseshoes country Inn & Spa Full time

    **Employer**: Based just outside of Leek in the Staffordshire Peak District, with a reputation for being one of Staffordshire’s premier venues comprising of a Country Inn awarded 1 AA Rosettes for culinary excellence, Wedding Venue, Function & conference Suite, 26 boutique style bedrooms and now one of the UKs leading unique spa destinations. Address:...

  • Volunteer Cafe Assistant

    1 week ago

    Leek, United Kingdom Rethink Mental Illness Full time

    **Amazing, giving, inspiring** and **awesome** are just a few of the words we would use to describe our volunteers. Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, _t_hen join us here at Rethink...

  • Team Member

    4 weeks ago

    Leek, United Kingdom YHA Full time

    Team Member - YHA Ilam Hall YHA Ilam Hall Welcomes You to a Unique Place of Work! Looking for work opportunities in hospitality? We have a live in role available from June until November with the opportunity to extend over the winter. Nestled in a captivating location near Dovedale and Ashbourne Market Town. We welcome school groups, activity...

  • Team Member

    4 weeks ago

    Leek, United Kingdom YHA Full time

    Team Member - YHA Hartington Hall YHA Hartington Hall Welcomes You to a Unique Place of Work! Looking for work opportunities in hospitality? YHA Hartington Hall is an amazing 17th century manor house with gardens, located in picturesque Peak District village. Accommodation is spread across three buildings and alternative accommodation in warmer...

  • Team Member

    4 weeks ago

    Leek, Staffordshire, United Kingdom YHA Full time

    Team Member - YHA Ilam HallYHA Ilam Hall Welcomes You to a Unique Place of WorkLooking for work opportunities in hospitality? We have a live in role available from June until November with the opportunity to extend over the winter.Nestled in a captivating location near Dovedale and Ashbourne Market Town. We welcome school groups, activity groups, families...

  • Team Member

    4 weeks ago

    Leek, Staffordshire, United Kingdom YHA Full time

    Team Member - YHA Hartington HallYHA Hartington Hall Welcomes You to a Unique Place of WorkLooking for work opportunities in hospitality?YHA Hartington Hall is an amazing 17th century manor house with gardens, located in picturesque Peak District village. Accommodation is spread across three buildings and alternative accommodation in warmer months. We also...