Customer Service Ambassador

2 weeks ago


Leek, Staffordshire, United Kingdom McDonald's Full time

About the Role

We are seeking a highly motivated and friendly individual to join our team as a Customer Care Assistant. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities

  • Greet customers and provide a warm welcome
  • Assist with taking orders and serving food and drinks
  • Maintain a clean and safe environment, including sweeping and mopping the floor, emptying bins, and cleaning toilets
  • Participate in events and activities to enhance the customer experience, such as charity events and dress-up days
  • Assist with assembling food and preparing for busy periods
  • Engage with customers to understand their needs and provide solutions
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

What We Offer

As a Customer Care Assistant, you will have the opportunity to work in a fast-paced and dynamic environment, developing your skills and knowledge in customer service, teamwork, and communication. You will also have access to training and development programs to help you grow in your role.

Requirements

To be successful in this role, you will need to be a team player with excellent communication and interpersonal skills. You will also need to be able to work in a fast-paced environment and adapt to changing situations.



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