Current jobs related to Customer Support Coordinator - Sheffield - Multitask Personnel Ltd

  • Customer Support Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Adullam Homes Careers Full time

    Job Title: Service CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Adullam Homes Careers. As a Service Coordinator, you will play a crucial role in supporting our operations and ensuring the smooth delivery of our services.Key Responsibilities:Coordinate and manage service delivery to...

  • Customer Support Administrator

    1 month ago

    Sheffield, United Kingdom Hays Business Support Full time

    Your New CompanyAs a Customer Support Administrator, you will be part of a thriving manufacturing organization known for its commitment to excellence.Your New RoleIn this position, you will collaborate with a dedicated team of six, providing essential support to both internal and external clients. Your responsibilities will include processing orders,...

  • Talent Acquisition Coordinator

    4 months ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time

    Job OverviewCustomer Service Administrator - Kuehne+NagelWe are seeking a skilled customer service administrator to manage inquiries and maintain comprehensive records.KEY RESPONSIBILITIESThis position is crucial for ensuring that all relevant Key Performance Indicators (KPIs) and tracking systems are consistently updated. The role involves overseeing the...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time

    Job OverviewCustomer Service AdministratorWe are seeking a skilled customer service administrator responsible for managing inquiries and maintaining accurate records.KEY RESPONSIBILITIESThis position involves ensuring that all relevant Key Performance Indicators (KPIs) and tracking systems are consistently updated. The role includes the coordination and...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time

    Job OverviewCustomer Service Administrator - Kuehne+NagelWe are seeking an experienced customer service administrator responsible for managing inquiries and maintaining accurate records.KEY RESPONSIBILITIESThis position is crucial in ensuring that all relevant KPIs and tracking systems are consistently updated. The role also involves overseeing the...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time

    Job OverviewCustomer Service AdministratorWe are seeking a skilled customer service administrator responsible for managing inquiries and maintaining comprehensive records.KEY RESPONSIBILITIESThis position is crucial in ensuring that all relevant Key Performance Indicators (KPIs) and tracking systems are accurately updated. The role involves overseeing the...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time

    Job OverviewCustomer Service AdministratorWe are seeking a skilled customer service administrator responsible for managing inquiries and maintaining comprehensive records.KEY RESPONSIBILITIESThis position is crucial for ensuring that all pertinent KPIs and tracking systems are accurately updated. The role involves overseeing the coordination and...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time

    Job Overview As a Customer Service Administrator, you will play a vital role in managing inquiries and maintaining essential records. Your Role This position is responsible for ensuring that all relevant Key Performance Indicators (KPIs) and trackers are accurately maintained. You will oversee the coordination and administration of customer returns for both...

  • Customer Support Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom reesmarx Full time

    Customer Service SpecialistAbout ReesmarxReesmarx is a pioneering organization committed to improving the quality of life for individuals through innovative solutions. As a prominent player in the field of Respiratory Diagnostics, Ventilation, and Anesthesia Delivery & Patient Monitoring, we stand as the largest dedicated company in this sector.Role...

  • Contact Centre Customer Support Advisor

    3 months ago

    Sheffield, United Kingdom CarShop Customer Contact Centre Full time

    **_Role: Contact Centre Customer Support Advisor_** **_ Location: Sheffield, S60 5BD_** **_ Hours: 40 hours per week. Working any 5 days out of 7 on a rota basis which will includes evenings (until 8pm) and weekends _** **_Example rotas, for a full time advisor, set out below: _** - Monday - 9am-6pm_ - Tuesday - 9am-6pm_ - Wednesday - 11am-8pm_ - Thursday...

  • Customer Service Advisor

    4 months ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Customer Service Advisor

    4 months ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Customer Service Advisor

    3 months ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Airport Marketing Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Customer Focus Full time

    About Customer FocusCustomer Focus is a leading provider of innovative marketing solutions, dedicated to helping businesses achieve their goals through effective marketing strategies.Job SummaryWe are seeking an experienced and creative Airport Marketing Executive to join our team. As a key member of our marketing department, you will be responsible for...

  • Data Protection Coordinator

    4 months ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Quality and Customer Response Officer

    4 months ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operator (Hull & Lumo Trains). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Customer Account Coordinator

    1 month ago

    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Customer Account Coordinator UK and overseas travel a couple of times per year  Monday - Friday 9AM - 5PM Pension  Free parking  Elevation Recruitment are searching for a Customer Account Coordinator, on behalf of a Sheffield-based Manufacturing business. This role would suit a high-level administrator who is looking for a new challenge in a customer...

  • Customer Account Coordinator

    4 weeks ago

    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Customer Account CoordinatorUK and overseas travel a couple of times per year Monday - Friday 9AM - 5PMPension Free parking Elevation Recruitment are searching for a Customer Account Coordinator, on behalf of a Sheffield-based Manufacturing business. This role would suit a high-level administrator who is looking for a new challenge in a customer centred...

  • Support Coordinator

    3 months ago

    Sheffield, United Kingdom Muslimaat Association of Muslim Women and Girls Full time

    **About us** We are supportive, rewarding and engaging. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Conduct outbound calls to customers to provide support and assistance - Analyze customer needs and provide appropriate solutions or recommendations - Document all interactions and maintain accurate...

Customer Support Coordinator

4 months ago

Sheffield, United Kingdom Multitask Personnel Ltd Full time

12th April 2024

**Location**: Sheffield

**Duration**: Permanent
- LinkedIn- Facebook- XJob Title: Customer Support Coordinator

Location: Sheffield

**Salary**: £23,225-£25,500 per annum DOE

Our client is on a mission to revolutionise the UK's renewable energy sector. As an emerging player in the market, they are committed to driving the nation towards NetZero by pioneering innovative solutions in solar power generation, energy trading, and Power Purchase Agreements. With a collaborative and forward-thinking approach, they are poised to make a significant impact on the renewable energy landscape. We’re working with them to recruit a Customer Support Coordinator on a full-time, permanent basis at their office in Dinnington, Sheffield.

Role Overview:
As a Customer Support Coordinator you will demonstrate good interpersonal skills and tenacity, showcasing the ability to learn on the job while excelling in being the point of contact for customers. You will ideally have experience in customer facing administrative support. We are looking for individuals who bring a proactive and optimistic approach to challenges, along with the adaptability to thrive in a dynamic business environment. Effective communication skills, both written and verbal, are essential, as is the ability to meet the customer needs.

Key Responsibilities:

- Responsible for customer satisfaction and value delivered to the customers before, during and post installation
- Owning customer and installer experience, as the first point of support and response for our customer
- Assisting customers with multiple enquiries and providing them with the best customer service
- Investigate any issues with incomplete installations with the Operations and Project manager - Producing client estimates and quotations
- Processing purchase orders
- Documenting orders, issues and other information on Excel for the Operations and Project manager
- Dealing with customer complaints in a confident and competent manner
- Liaising with our accounts department to confirm payments have been received

**Requirements**:

- Extremely good phone manner
- Administration experience
- IT experience - Office 365, CRM (training will be given)
- Solar knowledge
- Good interpersonal skills
- Good communication skills - verbal and written
- The ability to work confidently on your own and as part of a team
- An organised individual with strong attention to detail and accuracy
- Multi-task oriented
- Have a can-do attitude, be adaptable to change and have the ability to work to
- specific targets and deadlines
- Customer focused, dealing with a large customer database and preferably have a retail sales background

**Benefits**:

- A salary of up to £23,255 - £25,500 per annum (dependent on experience)
- Company pension scheme
- Your birthday off
- Nationwide gym membership

Solar #customersupport #solarjobs