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Customer Support Coordinator

3 months ago


Sheffield, Sheffield, United Kingdom Kuehne+Nagel Full time
Job Overview

Customer Service Administrator

We are seeking a skilled customer service administrator responsible for managing inquiries and maintaining accurate records.

KEY RESPONSIBILITIES

This position involves ensuring that all relevant Key Performance Indicators (KPIs) and tracking systems are consistently updated. The role includes the coordination and administration of customer returns to the designated distribution center for both human and veterinary products, ensuring timely and efficient processing.

REQUIREMENTS

  • Proven experience in customer service administration
  • Strong organizational skills
  • Ability to manage multiple tasks effectively

We value your contribution to maintaining high standards of customer service and operational efficiency.