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Customer Account Coordinator

2 months ago

Sheffield, United Kingdom Elevation Recruitment Group Full time

Customer Account CoordinatorUK and overseas travel a couple of times per year Monday - Friday 9AM - 5PMPension Free parking Elevation Recruitment are searching for a Customer Account Coordinator, on behalf of a Sheffield-based Manufacturing business. This role would suit a high-level administrator who is looking for a new challenge in a customer centred role.

Key responsibilities of the Customer Account Coordinator:

  • Process and review sales orders, handling any necessary paperwork
  • Keep track of orders and update key customers when needed
  • Maintain an up-to-date CRM system, updating customer records and interactions
  • Diary management
  • Liaise with other departments inside and outside the company
  • Help to reduce unexpected stock shortages by looking to identify any potential supply chain issues
  • Produce and chase quotations
  • Generate leads and follow up on these
  • Occasional travel as and when required, UK and overseas

Skills/Experience needed of the Customer Account Coordinator:

  • Strong administrator with excellent customer service experience, highly organised with excellent attention to detail
  • Experience working in a customer focused environment
  • Comfortable building and maintaining relationships with customers
  • A strong negotiator with excellent communication skills
  • Willing to travel
  • Experience using CRM and ERP systems would be beneficial

If you're an organised and confident individual, ready for the next step in their career, we encourage you to apply