Customer Service Administrator
5 months ago
Working for Howden Life and Health couldn’t be better.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.
Our site based on Gloucester Business Park offers a fresh modern space with fantastic facilities on the doorstep, easily accessed by public transport and with plenty of on-site car parking available too. We offer flexibility in hours and location with the option to work from home 3 days per week. When you are working from the office, you can take advantage of our wellbeing events and options which are regularly ran from the office and have included flu vaccination clinics, outdoor Pilates, back and posture assessments along with free healthy snacks. like to socialise?? We run regular funded social activities along with our annual Summer and Christmas events.
We are a Life and Health Insurance Broker., we take pride in offering an unrivalled service to our clients and partners. We continue to grow and having recently taken on a new contract creating several opportunities available across the business including our highly regarded and client focused customer service team.
**Benefits**
**Basic Salary of £** **24,437.4per annum**
**Paid qualifications and an automatic £1,000 gross annual salary increase when you have completed your Cert CII Qualification**
**- Clear career progression structure**
**- Pension scheme**
**- Death in Service Life Insurance**
**- Critical Illness Cover**
**- Subsidised Private Medical Insurance**
**- Option to work up to 3 days from home a week**
**- 23 days holiday, rising to 25 with service (plus public holidays)**
**- Increased maternity/paternity pay with service**
**- Regular paid social events**
**- Perk Box - High Street Savings, Discounted Memberships and Freebies.**
**-Scottish Widdows Employee Assistance Programme**
**- Annual Wellbeing Schedule - On-site Health Checks, Reflexology and Dietician**
**-Flexible Benefits**
**Requirements**:
- Proactive approach with the ability to manage and prioritize own workloads productively.
- Professional attitude
- Confident user of computer systems and following processes and procedures
- An eye for detail
**Responsibilities**
- Primarily you will be responsible for accurately submit the information gathered and update systems.
- Working with colleagues and Insurers to make sure our client’s policies can be submitted correctly and put on risk.
- Champion and drive a strong culture of compliance and regulatory principles
**Full Time 12 month fixed Term Contract**
**OPERATIONAL OPENING HOURS - 08.45 - 20.00 Monay - Friday**
- **Working patterns to be discussed further during the first part of the recruitment process.**_
**Job Types**: Full-time, Fixed term contract
Pay: Up to £24,437.40 per year
**Benefits**:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Flexitime
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Sabbatical
- Sick pay
- Store discount
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Gloucester, GL3 4ZP: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Gloucester, GL3 4ZP
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