Customer Service Officer

5 months ago


Gloucester, United Kingdom I2I Recruitment Full time

Do you pride yourself on your excellent customer service skills?
- We are searching for a customer service officer to join our team and be pivotal in optimising logistics and operations. You'll manage workloads, handle inquiries, and ensure exceptional customer interactions.**Madison Smith****:
Recruitment Resourcer - Temporary Division

**Responsibilities**:
**Responsibilities**:

- Efficiently manage daily workloads for logistics, optimising routes and resources.
- Prioritise tasks for outstanding customer service and timely responses.
- Utilise digital tools for accurate information and records.
- Address customer concerns professionally and collaborate with teams.
- Stay updated on policies and act on any necessary changes.

**Benefits**:
**Requirements**:
**The individual**:

- Experience in varied communication channels.
- Proficiency in accurate data management.
- Ability to handle pressure and challenging interactions.
- Strong planning and organisational skills.
- Prior roles in administration or customer service.

**Skills**:

- Proficiency in Microsoft Office tools.
- Strong communication and customer service skills.
- Quick decision-making and problem-solving.
- GCSE level/equivalent in Math and English (Grade C or above).
- NVQ level 3 in Administration or equivalent experience.

Please contact **Gabby **at i2i Recruitment today for immediate consideration

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.



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