Customer Service Representative

3 weeks ago


Gloucester, Gloucestershire, United Kingdom Husqvarna Group Full time

Customer Service Role at Husqvarna Group

We are seeking a skilled Customer Service Representative to join our team at Husqvarna Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

• Handle high volumes of customer inquiries, resolving issues efficiently and effectively

• Process sales orders, managing customer expectations and providing timely updates

• Develop strong relationships with customers, understanding their needs and preferences

• Collaborate with internal teams to ensure seamless order fulfillment and delivery

• Identify opportunities to promote products and services, driving sales growth and revenue

Requirements

• Excellent communication and interpersonal skills, with a strong customer focus

• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities

• Proficiency in using multiple systems and software, including Microsoft Office

• Proactive approach to customer service, with a focus on continuous improvement

• Good understanding of customer service principles and practices

About Us

Husqvarna Group is a leading global company in the outdoor power products industry. We are committed to delivering exceptional customer service and support, and we are seeking a talented individual to join our team.



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