Customer Service Administrator

6 months ago


Gloucester Quays, United Kingdom Anderson Recruitment Full time

Our ever growing client are currently looking to add to their team Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team.

**Responsibilities**:

- Effective monitoring and management of order, service and repair calls
- Communicating with a wide range of internal and external customers providing ETA’s and job progress
- Produce and process quotations for customers for contract renewals
- Prepare and dispatch all new and renewal service contracts in accordance with new contract process
- Provide service contract administration to managers
- Raising invoices for service customers including contracts, repairs and additional services from service engineer work order reports
- Liaise with accounts department concerning orders on credit hold
- Organisational skills to manage time effectively
- Exceptional customer service skills
- Good knowledge of Microsoft Office
- Good communication skills both written and verbal
- Able to demonstrate use of initiative

**Hours**: Monday - Thursday 8:30am - 5pm, Friday 8:30am - 4pm

**Salary**: £11.59 per hour



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