Inbound Customer Service Advisor

2 weeks ago


Liverpool, United Kingdom RECRUIT RIGHT Full time

We are currently seeking an Inbound Customer Service Advisor to join our client's thriving team. As an Inbound Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients.

**Key Responsibilities**:

- Provide accurate and timely information to customers regarding products and services
- Resolve customer complaints and issues effectively and efficiently
- Update customer records and account information
- Collaborate with other departments to ensure customer satisfaction
- Meet and exceed set targets and KPIs

Key Requirements:

- Proven experience in a customer service role
- Excellent communication skills, both verbal and written
- Ability to work under pressure and handle challenging situations
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Knowledge of CRM systems and customer service software

If you are passionate about customer service and enjoy working in a fast-paced environment, we want to hear from you. Please submit your CV

Please Call and ask for Sha

**Job Types**: Full-time, Permanent

**Salary**: £19,048.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Work Location: One location

Reference ID: Sha ICS



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